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T_Boss

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Posts posted by T_Boss

  1. Anybody with experience to share on Naked Insurance?

    Seems to good to be true...

    Just my own first hand experience, and admittedly, I prefer the direct to consumer option most of the time - I am very happy with Naked. I insured my bikes with them from when they started, and have since moved household and cars to them also.

     

    Premiums cannot be beaten, and in June last year I needed to claim for a stolen bike, there were no questions asked, and from lodging the claim to collecting my new bike took less than 3 days.

     

    Over Christmas, my cellphone was drowned (even though it was supposed to be waterproof), again, hassle free claim process, and although it was over the Christmas holidays, it only took a few days from claim submission to having my new iPhone dropped off.

     

    Im a very happy customer.

  2. Seems like a no.

     

    Also seems like the marketing budget for the financial year have been spent. No more self marketing happening...

     

    Based on what information Nico? I dont expect explaining myself here will do any good, but here goes nothing.

     

    1. The people involved in the cancelation of their booking last year - the ones from that the facebook post that kick this whole thing off - were refunded in full, 24 hours after we cancelled thier booking - and over a week before their planned departure - an the date of the facebook post being put up. The matter is sub judice, and I will not discuss it further.

     

    2. Chrisjvvr, who engaged on this post, after being alerted to the facebook post, was an unrelated incident, and there was a misinterpretation of the T&C's as per the booking made. We have come to an arrangmement with him directly.

     

    Ja well all the posts the would've been on here are now flooding various Facebook groups

     

    We have always had a presence of FB, and have shared a grand total of 2 facebook posts from the company profile this week. If this is considered "flooding", I apologise, and if they offend you, you are welcome to unfollow.

     

    It is clear that members here are only interested in one side of the story. This is unfortunate. I will however refrain from posting to this platform for the forseeable future, in either a personal or profesional capacity. 

  3. It actually suck as I tend to play/fiddle with the levers while in the drops and inevitable land up clamping the rear pads together so I need to push them apart and reset the rear brake when It comes off the trainer. I had one of those plastic spacer things but it fell out and the dog chewed it, so it's back to trying my best not to fidget... sigh

     

    cut the corner off a carboard box, works just as well as the plastic spacer thing

  4. The moment you have to explain yourself on more than one incident even if it happened 5 years ago is alarming and you surely you must start asking yourself if you're business ethics is on par. You admit to screw up the booking and then lie about/ hiding the fact. The main cornerstone of your business is engaging with people and if you can't be trusted then you have a problem. I suspect the damage is already done and if I were you I would come clean and salvage what is left. Just pay back the money unconditionally and build it from there otherwise you will find yourself in lockdown level 5 forever.

     

    The money was paid back, unconditionaly, a week before the post was made on facebook.

  5. Firstly, Regarding the connection between me and the well documented "wood fetcher" incident from 5 years ago, that has been discussed ad nausea on the 4x4 community forum. This has been brought up a few times on bike hub in the past. I have never tried to hide from the fact that I was the person responsible for this. There were a lot of factors involved that led to that unfortunate event, and the fallout that ensued. 

     

    All parties directly affected then, with that specific incident and the subsequent closure of that company (Authentic Adventures), where refunded in full. Apologies were made directly to the affected parties as far as possible. This incident as unfortunate as it was, has been settled and put behind me, and those that were directly affected. The persons that keep bringing it up, and making seemingly informed statements regarding it, were not directly or indirectly affected. I have owned up to the mistakes made, and lessons that were learned. I realise this is a legacy that will in all likelihood follow me around forever, but as I have said, I have never tried to hide my connection to this, to anyone who cares to ask and am open to discuss this further in person with anyone who would like to clear up anything relating to it. 

     

    Now, to move on to the concerns regarding the Facebook post from 30 December. I will not go into too much detail about this, as I have engaged the services of an attorney to deal with the affected party on this. I will, however, like to point out a few basic facts. 

     

    1. Adventure Cycles did mess up the booking for this group. I have admitted to being at fault in this regard.
    2. I became aware of this on the 18th of December, and there was no way of securing accommodation at the destination at this point in time (Their booking was for the 30th of December - 5th of January)
    3. At this point, I made a mistake of trying to hide our error, by talking the group into postponing their trip to a later date, because of the uncertainty relating to possible new travel restrictions that may be implemented. We had at this point already made the call to postpone a number of cross border MTB trips for the period of 29Dec through to 14 January, based on clients concerns about impending restrictions. 
    4. The group opted not to postpone and left without another option, I informed them on 23rd of December that we have to cancel the reservation. A full refund was paid to them on the 24th of December.

     

    As I said, this had now become a legal issue, and I will not discuss any further details regarding this specific issue - other than to state that this was also not an MTB tour to be facilitated by Adventure Cycles. We were only engaged to arrange the accommodation for them, for a trip they would be undertaking on their own. It was not part of our regular or scheduled tours. 

     

    This is/was in no way a scam or scheme as has been alluded to. In fact, there is no upside to the company or myself in this regard. There is no way I could possibly stand to benefit from this. It was really just an unfortunate administrative error on my behalf, which has turned out into a very damaging ordeal. 

     

     

    If any one wants to discuss this with me, me contact details are available, and I have nothing to hide. 

  6. I am also one of those people trying to get my money out of this guy. He doesn't respond to emails or answers phone calls. I think its time to get a thread going to warn people.

     

    Hi Chris.

     

    I am sorry if we have missed calls from you. But as was stated in the email when we announced that the Makgadigadi tour you had book was to be cancelled (because at the time, the borders were still closed), you were sent an email highlighting various options for alternative trips, or to postpone to another departure in the new year. 

     

    If there were no alternative dates avialable that suited you at the time, you were issued a credit note, which is valid for 12 months - after which if you have still not booked an alternate trip, you can request a cash refund. 

     

    Your credit note was issued on the 2nd of October, ans is still valid.

     

    Herewith a link to the T&Cs on the website - https://adventurelogistics.co.za/shop/tcs/

     

    I will also resend you the corresponding email that highlights the same.

  7. Me too.... wifey gave me one for Xmas

    Not sure if she realizes what this means....

     

    Would be nice if we had a dedicated thread that GoPro users could share their experiences on.

     

    My first question would be, what kind of mount do you recommend using for cycling and other outdoor sports (in my case snowboarding). I’m inclined towards a chest mounted position, but not sure about the technicalities and mount options.... where to shop / buy from online?

     

    Chest mount works well, but be sure of the angles you mount it at, especially when your getting loose and moving around the bike. 

     

    first time out, I set it up while seated.... and thought the angle was great, until I stood up and got behind the saddle, and had the whole trail with me just filming the handlbar and front wheel.....

     

    (as an aside - EWS rules dont allow chest straps, only helmet or bike mounted cameras - not sure if its a safety thing, but maybe something to keep in mind)

  8. Join us as we kick off the year in style - we will be doing another Night Ride from grounded on the 20th of Jan 2021.

     

    In line with covid regulations, we are limiting the event size to only 35 people, and mask wearing and all other protocols will be followed at the start and finish.

     

    This promises to be great fun again, and we will have a representative from ER24 to give a talk on what to do if you are the first responder at an incedent while out on your bike.

     

    booking is essentail, both for covid complaince, as well as to arrange catering, and all the details can be found here: https://adventurelogistics.co.za/mtb-adventures/local-mtb-adventures/launch-event-night-ride-21-october-2020/

     

    Hope to see you all there to kick off the new year

  9. Referring to washing your bike and lubing your chain as a minor service and charging you R400....

     

    This probably belongs in the other thread about bike shop service costs - but, look at it anothet way.

     

    A minor service is basically just that - and maybe adjusting chain tension just a little - but, a proper clean, like the bike shop does, and then doing a quick check of the indexing etc and applying lube - will take half an hour to 45 minutes to do properly. maybe closer to an hour if the indexing is a bit fiddly and it needs one or two test rides before its just right. 

     

    Now, in your day job, what do you - or your boss - charge for your service per hour? In pretty much any mid to upper LSM type job (where most of this forums members fall), it will be double that, at the the very least. So essentially, when you look at the time cost, you are saving yourself at least R400 by letting the shop do this for you, freeing up your time to do what you get paid to do.

     

    On the other hand, since it is really that simple, instead of complaining about the cost of a "minor service" you could just do it yourself, on the weekend, during your off time - and it would cost you nothing. 

     

    but also, if you are the kind of person taking your bike to the shop for a minor service (and there is nothing wrong with being that sort of person - it takes all kinds), you probably wouldnt notice things that an experienced mechanic would - and could point out to you, to plan and budget into your maintenance schedule. That experience and knowledge comes at a cost too

  10. LBS I suppose are reluctant to sponser their mechanics on these courses as they would want a return on investment and the guy can simply leave before the LBS gets that return. 

     

    Then they should do like the aviation industry does - Bond the mech - Sponser the course fees, but sign a contract that they have to stay on for x number of months/years after, otherwise they need to buy themselves out. every month/quarter or whatever is agreed, the buyout value decreases.

     

    Problem is South Africa loves certification for the sake of certification - as soon as a new minimum requirement is introduced, there will be 20 new certificate mills offering the qualification, and they will pass everyone that bothers to pay the course fee

  11. Replace tires when punctures become an issue - that in my mind is the ultimate indicator of when I tire is shot.... Apply the same concept to my 4x4 tires as well. when things that were previously benign start causing punctures, its time to change -

     

    However, in the past 18 months, on both my car and my bikes, sidewall cuts have seen to it that I have a regular supply of new tires - against my wishes

     

     

    What grinds me is when I have clients arrive for a multi day riding trip, with tires that are so old the cracks in the outer casing are easily noticable - and I just know we are going to spend a lot of time next to the trail fixing punctures......and I ask them why they havent replaced the tire - the answer is "but the tread is still good". 

     

    Tread wear is not at all a meaningful indication of the state of a mtb tire....

  12. I know the OP has tried to explain over and agian that this thread is not about bikesnobbery, but it just seems to keep coming back to it.

     

    Who cares, as long as people are outside enjoying riding their bikes.

     

    Whats the value in knowing the correct technical term for evey single component, if you need to take your bike to a bike shop to adjust your shifting?

  13. Is it possible to stay with them and to ride their trails ?

     

    May be easier, and also ensures our money goes to those that support our sport .... (noting many are already in the area, and staying elsewhere)

     

    They do have superb accomodation - various options available - 

     

    http://stanfordvalley.co.za

     

    You can also Stay at Bluegum Estate, across the road - they have some trails and will be linking them into the Stanford Valley/Manor House Network

     

    If Covid doesnt get in the way and completely mess things up - the 2022 Epic will be coming through these trails - so they are doing a lot of work linking trail networks etc at the moment

     

    *No direct affiliation to either establishment

  14. Hi all, got to Hermanus and very keen to see where I can MTB, ride on road or gravel ride. Particularly interested in MTB and gravel but I have all my bikes with me. Any suggestions are welcome!

     

    If you do decide to go out stanford way, I will gladly share the GPX file for our Cheese and Wine Ride - but please note you do go across some private property, which needs to be arranged in advance - I will give you the contacts of who to call, and give them a heads up that you may be coming as well - but please dont go ride it without getting permission up front.

     

    For some really epic trails, you can also call Manor House - they have about 40km of single track, but access needs to be pre-arranged 

  15. That chart from cycle lab sounds about right for an average rider on an average day on average terrain.

     

    Thing with tire pressures on bikes, is it is a very dynamic thing, and because you are working with a very small volume tire essentially, tiny changes can have a huge difference - so every person needs to go an figure it out for themselves through a bit of trail and error.

     

    As a rule on trails I ran my tires a bit harder than most suggestions - but I am just barely under 110kg on a good day, and I tend to buldoze my way over and through things - So to save the rims and stop the tires from pulling off the bead I have too..... but thats for me - a more finessed rider, would be able to get away with 20% less air in the tires on a given day - and be fine

  16. Yes the H&A trails are something special, and there are some fantastic options in the initial forest bit and then multiple routes (red, black, etc.) going forward.

     

    For a quick burn around town, climb to the mini reservoir / water works silo off mountain drive; it has an exit just to the right of the silo, and you can ride this down to the astro, and then go through (via the road parallel to the golf course) fernkloof all the way to the other side of hermanus. The signage towards the end is pretty poor though, and I've ended up on walking trails and been shouted at by very aggravated residents!

     

    There are also trails in Stanford, but the road works / stop and go delays are painful on that road. One last option is the route from Peregriene farm stall all the way to hermanus, but requires some time and a sense of humour.

     

    Please tell me more - is this a MTB track or just gravel/backroads? Is it managed/maintained and if so, who do you contact for a permit? 

     

    Do you have a gpx file or a link to find more info? I am very keen to check this out if i have a few days to spare before or after our next Stanford cheese and wine weekend in February...

  17. In what kind of shape are we expecting to get this bike back after falling off on the N1 going around 100-120kph? 

     

    Would insurance cover this?

     

    depends on the type of bike, light wieght carbon machine, might be lucky to salvage some drive train components.

     

    Big allu downhill or trail rig, might have faired a bit better

     

    A similar situation happened with a client of mines bike a few months ago. Insurance did covert it, but it took about two weeks to finalise the claim, as they first tried to get the camera footage from Sanral to verify the story. not sure if they ever got it or not, but after about two weeks the claim was paid out and bike replaced

  18. Not specifically related, but i have a low heart rate and seeing a doc about it as a general check. I am wearing Holter on for the next 5 days so they can check heart rate while sleeping, exercising etc. I also seem to have an occasional pause in my heart beating every 10 heart beats or so (after a treadmill run while on the ECG), the doctor was not overly concerned about it. 

    I would like to observe my heart rate myself using a HRM, probably wrist based.

     

    Question, is there a HRM that allows you to see the raw data of the heart rate, i.e. heart beats on one axis and time on a second axis. I do not want to see the average heart rate as that does not give me any real information about what the heart is doing in that particular period. Is there a watch or brand that allows you to see the raw data and not just the average heart rate.

     

    Not sure if the accuracy is good enough on any wrist based HRM for proper medical evaluation, but they are reasonably aaccurate to give you a good idea of whats going on. A chest strap is ideal, but not always comfy to sleep with.

     

    sampling rates on the high end Polar/Suunto/Garmin etc devices can be set to be basically continious, and you can then export the data from the TCX or FIT file, and display it on an excel graph. 

  19. Yeah, sometimes stores just have ridiculous pricing (for whatever reason) that others just can't compete with.

    Admitting that isn't necessarily poor service ...

     

    He was totally uninterested, and it would not have been selling down in hand stock to me - I gave him my budget, and they did not have stock in hand, but he could have got stock. The Spark was actually a bike I was interested in, and although slightly more expensive than what I could get the stumpy for, it was within my budget, and better specced. 

     

    But ja, maybe he was just being honest.......

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