Capcha Posted September 22, 2011 Share So I know CWC is closed at the moment while they do upgrades and move to a better location. As I was down in Cape Town for 2 days I wanted to buy some spares and as CWC is the cheapest I was dissapointed to find out they were closed for those few days while I was there. True to form, Chris lets me know that even that they are closed while I was there he would open his doors to me so I could buy some parts before I fly back to Joburg. I got hold of Chris yesturday to let him know I was in town and he explained where the new shop was and that he would help me. Unfortunately I got stuck in a meeting that went way past the cut off time and had to rush to make my flight and let Chris know I would not make it. So rave on to you Chris and your staff. I will def make use of your on-line system to buy the parts. What fantastic service, by far the best service I have experienced from any bike shop. Your dads legacy surely continues from when I was a boy living in durbanville way back then. Bravo Sir Bravo Link to comment Share on other sites More sharing options...
KABOUS Posted September 22, 2011 Share Hats of to you for giving positive feedback Link to comment Share on other sites More sharing options...
koukie Posted September 22, 2011 Share Does anybody know when is their opening? Link to comment Share on other sites More sharing options...
BlazingSaddles Posted September 22, 2011 Share So I know CWC is closed at the moment while they do upgrades and move to a better location. As I was down in Cape Town for 2 days I wanted to buy some spares and as CWC is the cheapest I was dissapointed to find out they were closed for those few days while I was there. True to form, Chris lets me know that even that they are closed while I was there he would open his doors to me so I could buy some parts before I fly back to Joburg. I got hold of Chris yesturday to let him know I was in town and he explained where the new shop was and that he would help me. Unfortunately I got stuck in a meeting that went way past the cut off time and had to rush to make my flight and let Chris know I would not make it. So rave on to you Chris and your staff. I will def make use of your on-line system to buy the parts. What fantastic service, by far the best service I have experienced from any bike shop. Your dads legacy surely continues from when I was a boy living in durbanville way back then. Bravo Sir Bravo I would like to give the opposite opinion. I recently was out on a ride in Hermanus on friday when I came off my bike and damaged the pedal. I had a ride with the usual group planned on sunday and so did not want to miss it. I gave CWC a call and asked what time they close on satuday. After being informed they close at 3pm, I arrived at 2.30 to be told , "sorry, online store closed at 2, cant help you". I drove all the way from hermanus and wasted most of my saturday, to essentially be told that I could not have access to new pedals from the room next door. That is NOT customer service. That being said, in the past, my experiences with CWC have always been good. Link to comment Share on other sites More sharing options...
splat Posted September 22, 2011 Share Today according to their Tweets http://twitter.com/#!/Cwconline Edited September 22, 2011 by splat Link to comment Share on other sites More sharing options...
Cippo Posted September 22, 2011 Share Does anybody know when is their opening? Spoke to them yesterday, opening definitely Saturday, 24th September, 8h30. Link to comment Share on other sites More sharing options...
Hairy Posted September 22, 2011 Share I would like to give the opposite opinion. I recently was out on a ride in Hermanus on friday when I came off my bike and damaged the pedal. I had a ride with the usual group planned on sunday and so did not want to miss it. I gave CWC a call and asked what time they close on satuday. After being informed they close at 3pm, I arrived at 2.30 to be told , "sorry, online store closed at 2, cant help you". I drove all the way from hermanus and wasted most of my saturday, to essentially be told that I could not have access to new pedals from the room next door. That is NOT customer service. That being said, in the past, my experiences with CWC have always been good. I arrived there a week ago after 14:00 and they gave me my Stans at the on-line price as I noted this Link to comment Share on other sites More sharing options...
Goose1 Posted September 22, 2011 Share will the store and online shop be opening simultaneously?? i'm hoping for some wicked "opening specials" Link to comment Share on other sites More sharing options...
'Dale Posted September 22, 2011 Share Was at the early opening this evening. Pina got the display stand right as you enter the front. Saw a stunning white Cannondale tandem. Merida has claimed a lot of space, for sure. Great store for the cyclist!! Congratulations, CWC! Link to comment Share on other sites More sharing options...
jannosmit Posted September 22, 2011 Share Was at the early opening this evening. Pina got the display stand right as you enter the front. Saw a stunning white Cannondale tandem. Merida has claimed a lot of space, for sure. Great store for the cyclist!! Congratulations, CWC! Very awesome shop indeed! See pic! Link to comment Share on other sites More sharing options...
'Dale Posted September 22, 2011 Share TIP Leave your wallet at home before you visit. Link to comment Share on other sites More sharing options...
'Dale Posted September 22, 2011 Share Very awesome shop indeed! See pic!Or shall I say: Warning: Visiting this shop is harmful to your budget. Link to comment Share on other sites More sharing options...
udxcob Posted September 24, 2011 Share What time do you close today? Link to comment Share on other sites More sharing options...
awesme Posted September 24, 2011 Share WOW, looking forward to next trip down to Cpt. G Very awesome shop indeed! See pic! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now