Harryn Posted November 3, 2011 Share I want to compliment First Ascent on fantastic customer service. My chamois degraded somewhat, so I sent the bibs back to them. Even though they are of the view that I wrecked the chamois by using Sta Soft and high temperatures, they have agreed to replace the bibs. No hassle, no fuss. Pleasure to deal with! Link to comment Share on other sites More sharing options...
twiga Posted November 4, 2011 Share I have also been very pleased in all my dealings with them. I support them rather than buying imported products. Link to comment Share on other sites More sharing options...
Shebeen Posted November 4, 2011 Share Great local brand Link to comment Share on other sites More sharing options...
Karakoram Posted November 4, 2011 Share Even though they are of the view that I wrecked the chamois by using Sta Soft Take no chances boet, always kept my underwear far away from a product called 'Stay Soft' Link to comment Share on other sites More sharing options...
D-Mike Posted November 4, 2011 Share Hi Harryn. Where is First ascent based? My chamois is starting to tear loose and I want to get the stitching redone? Can you send me the contact details? Link to comment Share on other sites More sharing options...
first ascent guy Posted November 4, 2011 Share Hi Harryn. Where is First ascent based? My chamois is starting to tear loose and I want to get the stitching redone? Can you send me the contact details?Hi MJDeacon, you can take the shorts to the store you bought it from and ask them to return it to First Ascent to have a look. Link to comment Share on other sites More sharing options...
CatGirl Posted November 4, 2011 Share all my sporting clothes = FA Link to comment Share on other sites More sharing options...
DubbelBuys Posted November 4, 2011 Share First Ascent Rulez!!! Almost all my sportswear is FA. Have got a big hiking wardrobe of FA & the cycling stuff is picking up too. Never had a hassle with their products Link to comment Share on other sites More sharing options...
Harryn Posted November 4, 2011 Share Hi Harryn. Where is First ascent based? My chamois is starting to tear loose and I want to get the stitching redone? Can you send me the contact details? http://firstascent.co.za/contact.php Talk to Aisha. She was v helpful and efficient. Link to comment Share on other sites More sharing options...
Zoo Cookie 1 Posted November 6, 2011 Share Also a First Ascent fan ! Nice sport/outdoor wardrobe. Link to comment Share on other sites More sharing options...
Guest KB1 Posted February 7, 2012 Share This is all great feedback thanks. There are some individuals that operate really hard behind the scenes to make this happen. You cannot please everyone always but we can certainly try. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now