JohanC Posted April 14, 2015 Share After Easter Weekend one of my clients, who is a fellow hubber, informed me his Cannondale Lefty frame has cracked. The bike was dropped at Chris Willemse Cycles on Wednesday where we received the damage report from Marnitz and Rickus that afternoon. Thursday morning the claim was processed by CycleSure, Anike Deysel, and approved just after lunch time. After considering the new frame replacement payout and build over, client decided to rather pay in and bought a brand new 2015 Momsem VIPA XT. Bike was collected on Friday afternoon and he was in time for his Fine Breede MTB race on Saturday. Great service from CycleSure, Anike Deysel! It was once again a pleasure to work with her, very professional. Thanks to Rickus at CWC for his excellent service and assisting the client. Edited April 14, 2015 by JohanC Link to comment Share on other sites More sharing options...
Help.Me. Posted April 14, 2015 Share GET THE POPCORN READY................ Link to comment Share on other sites More sharing options...
TAAHIRWP Posted April 16, 2015 Share I wish this had happened in my case. Cyclesure said they'll contact my lbs about my bike, then my bike shop called me and said, "boet I don't think they want to replace the part". So i dropped the case and did the impossible by trying to source a part which has been discontinued. Currently trying to source a part from the manufacturers. Link to comment Share on other sites More sharing options...
Eddy Gordo Posted April 16, 2015 Share My bike is insured with mutual and federal. I have no issues with claims or payouts. Since december I had wheels and fork replaced and fixed, as well as a payout for a bike. Awesome on their part TAAHIRWP 1 Link to comment Share on other sites More sharing options...
DJpak Posted April 16, 2015 Share Cyclesure is awesome!! I signed and i fell next day so unfortunate.. Damn road work... And **** my riding skills.. Anyway They replaced everything i claimed!! I really appreciate what they did for me Link to comment Share on other sites More sharing options...
B20 Posted April 16, 2015 Share Cyclesure is awesome!!I signed and i fell next day so unfortunate.. Damn road work... And **** my riding skills.. Anyway They replaced everything i claimed!! I really appreciate what they did for me Glad to hear that.I just signed up with them for three bikes. Link to comment Share on other sites More sharing options...
Winstonian1984 Posted April 16, 2015 Share I also had great service from cycle sure. Submitted claim form, lbs provided a quote, settlement received. Dealt with Anike Deysel too. Link to comment Share on other sites More sharing options...
AlphaKilo Posted April 17, 2015 Share Cyclesure is awesome!! I signed and i fell next day so unfortunate.. Damn road work... And **** my riding skills.. Anyway They replaced everything i claimed!! I really appreciate what they did for me Glad to hear this - I just insured my new bike through them. Also dealt with Anike, and she provided great service. Their policy documentation is also easy to read and understand, with examples to illustrate key points. Link to comment Share on other sites More sharing options...
Oxter Posted April 17, 2015 Share I also don't get why you are praising them. Is it your bike? How are you connected to this story and why are you telling us it?Popcorn is busy popping and slushy is ready...you may proceed It reads like a cyclesure employee wrote the msg IMHO Edited April 17, 2015 by Oxter Help.Me. 1 Link to comment Share on other sites More sharing options...
nctza Posted April 17, 2015 Share I've never had a bad claim with cyclesure always quick payouts Link to comment Share on other sites More sharing options...
Robo Posted April 17, 2015 Share Hi, this was my bike and had brilliant service! Thanks CWC and Cyclesure! Managed to do my race on Saturday. Link to comment Share on other sites More sharing options...
Robo Posted April 17, 2015 Share Popcorn is busy popping and slushy is ready...you may proceed It reads like a cyclesure employee wrote the msg IMHO Link to comment Share on other sites More sharing options...
Guest Karma Posted April 17, 2015 Share I've never had a bad claim with cyclesure always quick payouts 1st comment...ever. Link to comment Share on other sites More sharing options...
Winstonian1984 Posted April 17, 2015 Share 1st comment...ever.And what does that have to do with anything? Or is it merely a case of "just saying" Link to comment Share on other sites More sharing options...
JohanC Posted April 17, 2015 Share Popcorn is busy popping and slushy is ready...you may proceed It reads like a cyclesure employee wrote the msg IMHO Sorry to disappoint you so early on a Friday, but no, I don't work for CycleSure. In fact, I work with +20 short term insurers. Link to comment Share on other sites More sharing options...
Reg Lizard Posted April 17, 2015 Share Julle is soos eTV...soek die storie agter die storie wat nie eers bestaan ni... Julle sal laat 'n man erken hy het 'n misdaad gepleeg net om weg te kom van julle af Winstonian1984 1 Link to comment Share on other sites More sharing options...
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