ChunkyMonkey Posted August 6, 2020 Share EVOBIKES Recommended %❗❗ Link to comment Share on other sites More sharing options...
slickjay007 Posted August 6, 2020 Share Takealot does exactly the same. and don't forget our favourite online store "ASG" Link to comment Share on other sites More sharing options...
etienne_jordaan Posted August 6, 2020 Share I’ve never had any issues with Evobikes. Good communication and fast service. Highly recommended. Link to comment Share on other sites More sharing options...
FondTF2 Posted August 6, 2020 Share Never had issues with them. Always good service and prompt delivery Link to comment Share on other sites More sharing options...
mikkelz Posted August 9, 2020 Share I've ordered from Evobikes twice without any issue. Most recently, I ordered a SRAM pulley set, but received a phone call the next day to say they were out of stock and was given what my options were (Shimano or KCNC). I opted for the KCNC wheels (would've chosen them if I saw them when ordering the SRAM nylon ones), even though they were a little more expensive. I offered to pay in the difference but was told I didn't have to. My order arrived the next day. Stoked. Dom031 1 Link to comment Share on other sites More sharing options...
'Dale Posted August 9, 2020 Share I've been buying there for years. Something must be off if they fail to uphold their usual reliable customer service, especially that dependable and helpful Janos. Must be the creaky supply chain that is a feature of the lockdown that is generating chaos. Edited August 9, 2020 by 'Dale Neill Du Toit and aquaratza 2 Link to comment Share on other sites More sharing options...
WR 1.0 Posted August 12, 2020 Share Tried to order today and the Paygate failed. My previous order is still showing as pending (no response as yet on my email to Evobikes on that one). The new order is also now showing as pending - I have sent another email asking for resolution - Lets see if I get a response this time round. Link to comment Share on other sites More sharing options...
Chavo Posted August 12, 2020 Share Tried to order today and the Paygate failed. My previous order is still showing as pending (no response as yet on my email to Evobikes on that one). The new order is also now showing as pending - I have sent another email asking for resolution - Lets see if I get a response this time round.I had the same experience yesterday but the payment still went through despite the Paygate fail. Order was then processed and at my door within 24hrs. Perhaps it's because everything i ordered was in stock (and I'm in cape Town), but overall I can't fault the service despite the Paygate fail! Link to comment Share on other sites More sharing options...
WR 1.0 Posted August 17, 2020 Share Update on my last post, I reordered again and this time elected to just do the EFT.Ordered on Thursday and goods got delivered this morning. (Still 0 response to my previous emails however)so 4/5 stars then for service Link to comment Share on other sites More sharing options...
MajG Posted October 2, 2020 Share Evo offered me great service - called them for an item I could not find anywhere in SA. Called them tuesday at 5pm, paid shortly after, received the item this morning at 8.30amessentially 2 days for an item they did not have. Awesome service in my opinion! Edited October 2, 2020 by MajG ChrisF 1 Link to comment Share on other sites More sharing options...
Showtime Posted October 2, 2020 Share I've been cycling shopping for the first time in years and come to the conclusion that Evobikes is basically the only proper online store in SA and I'm done shopping around. Too many shops trying to have an online presence with no stock etc. Evobikes have good stock levels, I order and it arrives in the sticks two days later. aquaratza and MajG 2 Link to comment Share on other sites More sharing options...
Meezo Posted December 21, 2020 Share anyone order from evobike recently, placed an order on the 10th of december, my order is still saying processing. sent multiple emails until friday i received an email it will be shipped today. today nothing... not the usual service i've received from them Link to comment Share on other sites More sharing options...
DR ◣◢ Posted December 21, 2020 Share Placed an order on the 17th and it was delivered today. Shimano chain. Previously I enquired about an order placed on the 30th November and Janos replied within about 30 minutes to my enquiry. Maybe phone them. 'Tis the season to be silly. Link to comment Share on other sites More sharing options...
Eddy Gordo Posted December 21, 2020 Share anyone order from evobike recently, placed an order on the 10th of december, my order is still saying processing. sent multiple emails until friday i received an email it will be shipped today. today nothing... not the usual service i've received from themSimilar experience recently. Link to comment Share on other sites More sharing options...
Andreas_187 Posted December 21, 2020 Share I stopped using them completely after 2 separate email enquiries just continue to go unanswered??? Link to comment Share on other sites More sharing options...
ChrisF Posted December 21, 2020 Share Sad to read this feedback. I popped in there last week. Busy fixing a bike and needed some bolts .... NOPE, old standard, so none of the shops have stock. JANUS to rescue. Dug into his cabinet, scratched through his stash of "non-shelf" items .... true as Bob, he found what I needed Uhm .... jaaa ..... ended up buying a few other items as well ... Certainly a BIG fan of Evobikes !! Thus very sad to hear when people have less than stellar service from them. Link to comment Share on other sites More sharing options...
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