mecheng89 Posted February 9, 2021 Share someone please save me. I'm using the Kickr Core with Zwift - if I use my Dell, the app freezes constantly, requiring a shutdown and restart. If i use a mac, its perfect? Any ideas? someone please save me. I'm using the Kickr Core with Zwift - if I use my Dell, the app freezes constantly, requiring a shutdown and restart. If i use a mac, its perfect? Any ideas?Hi, Sounds very unusually, since it seems you and I have identical hardware. Have you tried making contact with Zwift or checking their forums? Are you using BT or ANT+? Are you on the latest updates on all devices? Link to comment Share on other sites More sharing options...
Tornado tom Posted February 9, 2021 Share Hi, Sounds very unusually, since it seems you and I have identical hardware. Have you tried making contact with Zwift or checking their forums? Are you using BT or ANT+? Are you on the latest updates on all devices?zwift insider says the issue is internet connection, but on the net speed test i'm good. mac shows no problems with the same connection .i'm using Bluetooth on both dell and mac. all updated. the dell (brand new) only runs zwift, the mac runs a heap of stuff. Link to comment Share on other sites More sharing options...
Vetplant Posted February 9, 2021 Share zwift insider says the issue is internet connection, but on the net speed test i'm good. mac shows no problems with the same connection .i'm using Bluetooth on both dell and mac. all updated. the dell (brand new) only runs zwift, the mac runs a heap of stuff.Any way for you to run a LAN cable to your router, even if only temporarily, to rule out WiFi issues in the specific location where you are set-up? Sometimes I also need to turn off the Wifi on my phone, as the reception for my computer is not ideal where I am set-up currently. (I previously had a 50m LAN cable installed to ensure a rock-solid connection, but mice/rats got to my cable and I had to fall back to Wifi, which seems to give problems every once in a while, especially when trying to stream music while riding) Link to comment Share on other sites More sharing options...
JohanDiv Posted February 9, 2021 Share someone please save me. I'm using the Kickr Core with Zwift - if I use my Dell, the app freezes constantly, requiring a shutdown and restart. If i use a mac, its perfect? Any ideas? A mate of mine experienced the same. In the end a simple uninstall and reinstall of Zwift sorted it out. Vetplant 1 Link to comment Share on other sites More sharing options...
Muttley Posted February 9, 2021 Share Any way for you to run a LAN cable to your router, even if only temporarily, to rule out WiFi issues in the specific location where you are set-up? Sometimes I also need to turn off the Wifi on my phone, as the reception for my computer is not ideal where I am set-up currently. (I previously had a 50m LAN cable installed to ensure a rock-solid connection, but mice/rats got to my cable and I had to fall back to Wifi, which seems to give problems every once in a while, especially when trying to stream music while riding)I'd second this suggestion if you can Vetplant 1 Link to comment Share on other sites More sharing options...
Tornado tom Posted February 9, 2021 Share A mate of mine experienced the same. In the end a simple uninstall and reinstall of Zwift sorted it out.tried that but same outcome.I can't see the issue between the dell and the mac being different in terms of connection, but will try a lan cable or booster to see if I get a better outcome Vetplant and Muttley 2 Link to comment Share on other sites More sharing options...
JohanDiv Posted February 9, 2021 Share tried that but same outcome.I can't see the issue between the dell and the mac being different in terms of connection, but will try a lan cable or booster to see if I get a better outcome Another thing you can check is your Windows sleep mode settings.. turn all that stuff off. Could happen that after 10 or 15mins of not touching your keyboard/mouse while pedaling it goes into a kind of sleep mode maybe? Vetplant, Tornado tom and Frosty 3 Link to comment Share on other sites More sharing options...
ChrisF Posted February 9, 2021 Share tried that but same outcome.I can't see the issue between the dell and the mac being different in terms of connection, but will try a lan cable or booster to see if I get a better outcomeWindows updates have caused some BT issues ... Testing with a LAN cable will bypass this. Ant+ may be another work around .... if it is a BT issue Link to comment Share on other sites More sharing options...
Muttley Posted February 9, 2021 Share someone please save me. I'm using the Kickr Core with Zwift - if I use my Dell, the app freezes constantly, requiring a shutdown and restart. If i use a mac, its perfect? Any ideas?I'm sure by default, you're using the Zwift icon on your desktop to load Zwift- this is usually a shortcut to the ZwiftLauncher.exe file. Try launch Zwift using the ZwiftApp.exe file. It's usually found here:Your PC -> Windows © -> Program Files (x86) -> Zwift If this works, I'd delete the current icon on your desktop and replace it with the ZwiftApp.exe one Tornado tom 1 Link to comment Share on other sites More sharing options...
mecheng89 Posted February 11, 2021 Share zwift insider says the issue is internet connection, but on the net speed test i'm good. mac shows no problems with the same connection .i'm using Bluetooth on both dell and mac. all updated. the dell (brand new) only runs zwift, the mac runs a heap of stuff.Read on another forum it may have something to do with your firewall. Try turning that off as it may interfere. Link to comment Share on other sites More sharing options...
ct_rider Posted February 11, 2021 Share I also run a kickr core and Dell laptop, had the same issues with Wifi. Since I started using a LAN cable, no issues. Zwift even loads immediately, as it previously took sometimes between 10-25 minutes with the WIFI to load to the pairing screen. Vetplant 1 Link to comment Share on other sites More sharing options...
mecheng89 Posted February 11, 2021 Share I also run a kickr core and Dell laptop, had the same issues with Wifi. Since I started using a LAN cable, no issues. Zwift even loads immediately, as it previously took sometimes between 10-25 minutes with the WIFI to load to the pairing screen.0_o, means I'm going to try out this method. Vetplant 1 Link to comment Share on other sites More sharing options...
Vetplant Posted February 11, 2021 Share 0_o, means I'm going to try out this method. https://www.takealot.com/category-6-network-cable-50m/PLID41346274 Cheap-cheap if it solves connectivity issues... Link to comment Share on other sites More sharing options...
SeaBee Posted February 11, 2021 Share Hmmm... I've just received an email regarding a new(?) duathlon series. Sounds interesting... will be good to have that down as a hard session weekly. Eldron 1 Link to comment Share on other sites More sharing options...
Andymann Posted February 11, 2021 Share Hmmm... I've just received an email regarding a new(?) duathlon series. Sounds interesting... will be good to have that down as a hard session weekly. Signed up already SeaBee 1 Link to comment Share on other sites More sharing options...
AllAboutRides Posted February 15, 2021 Share Best Zwift training program for weight loss? Yes.......I must get rid of some covid brandy and tjops! Link to comment Share on other sites More sharing options...
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