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QUALITY ISSUES - Gaerne MTB shoes


Mrs Balls

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Hi Hubbers,

 

I'm the weekend worrier that is obsessed with a decent pair of shoes. As a result i bought a pair of Geaerne shoes featuring a fancy carbon sole. During my Sunday ride a section of the carbon sole broke off from the rest of the sole. 

 

The shoes are 3 years old with less that 2000km to them. Is this something that anyone has come across? should I get the agents involved? if so can anyone point me in a direction other than my LBS as they do not work with the brand anymore. 

 

Any assistance would be appreciated. 

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Edited by Mrs Balls
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Epoxy will not work and will merely ensure the agents will not take any action.

Contact agents, even a discount off a new pair is a good solution IMHO.

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