Popit Posted June 1, 2020 Share Parcel arrived this morning ....Thanks guys ,Awesome service !! Andrew Steer 1 Link to comment Share on other sites More sharing options...
Andrew Steer Posted June 1, 2020 Share Some good news for those of you in Tshwane/Pretoria... our factory shops will be open for the next week or so with those awesome clearance specials the rest of the country have been enjoying! They will be open Mon-Fri 9am-4pmCrazy good deals not to be missed Vetplant 1 Link to comment Share on other sites More sharing options...
matthieup Posted June 1, 2020 Share @Andrew, do you guys have a customer satisfaction policy? I bought the platinum bib Saturday in 2XL as it fits and was recommended as better. But the chamois is so small today's first 15km was agony. My insole bib chamois is about 4cm wider... I wouldn't mind swapping for the ergonomic bib if the chamois is wider. Please advise Link to comment Share on other sites More sharing options...
Desi Posted June 2, 2020 Share Very quick delivery of masks, thank you. Vetplant and Andrew Steer 2 Link to comment Share on other sites More sharing options...
Andrew Steer Posted June 2, 2020 Share @Andrew, do you guys have a customer satisfaction policy? I bought the platinum bib Saturday in 2XL as it fits and was recommended as better. But the chamois is so small today's first 15km was agony. My insole bib chamois is about 4cm wider... I wouldn't mind swapping for the ergonomic bib if the chamois is wider. Please adviseHi Matthieup, sorry to hear the padding didn't work out for youThe best thing I can offer you is that we swap out the padding for a wider Ergonomic one?There would be some smallish costs involved, but hopefully we can make a nice viable arrangement...Drop me a pm and let's get you sorted out Long Wheel Base, Al Allen, Koos Likkewaan and 1 other 4 Link to comment Share on other sites More sharing options...
Slowbee Posted June 2, 2020 Share Package received. Vetplant and Andrew Steer 2 Link to comment Share on other sites More sharing options...
Mister B Posted June 3, 2020 Share Package received, great service, courier dropped of early evening.Totally unexpected, went the extra mile.Thank you Andrew Steer 1 Link to comment Share on other sites More sharing options...
Bertie N Posted June 4, 2020 Share Hi Andrew, When can I expect delivery of my order #6054? Thank you in advance. Andrew Steer 1 Link to comment Share on other sites More sharing options...
Andrew Steer Posted June 4, 2020 Share Hi Andrew, When can I expect delivery of my order #6054? Thank you in advance. I believe it's already at the store ready for collection... Pieter will be in contact today, if not already to confirm Link to comment Share on other sites More sharing options...
Vetplant Posted June 4, 2020 Share Got my Racer Bibs yesterday, they fit perfectly according to the sizing charts. Great value. Thanks Andrew and team Andrew Steer 1 Link to comment Share on other sites More sharing options...
Andrew Steer Posted June 4, 2020 Share Got my Racer Bibs yesterday, they fit perfectly according to the sizing charts. Great value. Thanks Andrew and teamGreat to hear, thanks for the feedback and support Link to comment Share on other sites More sharing options...
Dust46! Posted June 4, 2020 Share Here you go... https://www.anatomic.co.za/custom-apparel/sizing-charts/Hi Andrew, Thank you very much, i have used the sizing guide for the arm warmers but there is no guide for the leg/ knee warmers. How can i determine which size i would need? Thanks again! Andrew Steer 1 Link to comment Share on other sites More sharing options...
Andrew Steer Posted June 4, 2020 Share Hi Andrew, Thank you very much, i have used the sizing guide for the arm warmers but there is no guide for the leg/ knee warmers. How can i determine which size i would need? Thanks again!That's a good point... bomb me your thigh measurement (20cm odd above your knee) and I will give you your size Link to comment Share on other sites More sharing options...
Zatopek Posted June 5, 2020 Share Hi Andrew, I got an email that a note was added to my order - look like a tracking code. Just the number was added and that seems to trigger the email What courier would that be if I want to track it? If it is to be used for that - OK if not... Link to comment Share on other sites More sharing options...
Andrew Steer Posted June 7, 2020 Share Hi Andrew, I got an email that a note was added to my order - look like a tracking code. Just the number was added and that seems to trigger the emailWhat courier would that be if I want to track it? If it is to be used for that - OK if not... Apologies, that note should definitely be a bit more informative. It is your tracking number, and it’s for Fastway couriers...https://www.fastway.co.za/our-services/track-your-parcel? Zatopek 1 Link to comment Share on other sites More sharing options...
Zatopek Posted June 7, 2020 Share Apologies, that note should definitely be a bit more informative. It is your tracking number, and it’s for Fastway couriers...https://www.fastway.co.za/our-services/track-your-parcel?thanks, my goodies are gliding trough the Karoo Andrew Steer 1 Link to comment Share on other sites More sharing options...
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