Furbz Posted November 11, 2019 Share So my understanding is powertap has changed hands and i am unsure who to contact for support now. i need a bearing in my hub replaced and i believe there are special tools needed to get that particular bearing out.anyone know of a bike shop that has these tools and who will be able to assist me is changing out this bearing? Thanks in advance Edited November 11, 2019 by Furbz Link to comment Share on other sites More sharing options...
Dexter-morgan Posted November 11, 2019 Share bicyclepowertrading as far as I know. www.bicyclepower.co.za Just confirmed, SRAM is now responsible. Edited November 11, 2019 by Dexter-morgan Link to comment Share on other sites More sharing options...
Veebee Posted November 11, 2019 Share Sure BPT will point you in the right direction, give them a call. See they still have some Powertap items on their website so chances are will still have what you looking for. Link to comment Share on other sites More sharing options...
shaper Posted November 11, 2019 Share SRAM bought Power Tap, so maybe Cape Cycles? DieselnDust 1 Link to comment Share on other sites More sharing options...
Dexter-morgan Posted November 11, 2019 Share SRAM bought Power Tap, so maybe Cape Cycles?YIP, through an online chat, Dave also suggested Cape cycles. Link to comment Share on other sites More sharing options...
DieselnDust Posted November 11, 2019 Share SRAM bought Power Tap, so maybe Cape Cycles? That is correct. AS I understand there is still some handover aspects that need to be finalised so it s worth checking in with BicyclePower trading first. Link to comment Share on other sites More sharing options...
Opc_danny Posted November 11, 2019 Share A pity not Dave anymore, he has been exceptional to deal with. Link to comment Share on other sites More sharing options...
LuckyLuke Posted November 11, 2019 Share My LBS usually change my G3 MTB hubs bearings and service it for me, Let your LBS check it out first. I had an old broken powertap which I took apart for some spares and didn't need any special tools Link to comment Share on other sites More sharing options...
BicyclePower Posted November 11, 2019 Share BPT is still able to service the hubs (bearings), however anything beyond this we will have to refer to you CCS. Our support stock holding is very much limited and we are not able to reorder. Should there be failures beyond what we are able to correct, we will type up a report so that you can take this up with local PowerTap support - CCS. We remain committed to supporting customers as best we can. DieselnDust, shaper, BikeisLife and 1 other 4 Link to comment Share on other sites More sharing options...
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