CScriba Posted December 18, 2019 Share Hi Guys, Has anyone else encountered rusting on the Tickr belt clips? I took mine off yesterday, and noticed that one of the 'button clips' have rusted and broken completely off. The strap is just shy of a year old now, so i expect normal wear and tear, but a complete failure seems odd? Link to comment Share on other sites More sharing options...
Pieter-za Posted December 18, 2019 Share I used my (prev) Tickr for many years without this type of issue. Do you wash and dry it properly after every workout, especially the metal parts? Edited December 18, 2019 by Pieter-za Link to comment Share on other sites More sharing options...
JK7 Posted December 18, 2019 Share Had mine for 5 years. No rust. ????♂️ Link to comment Share on other sites More sharing options...
dirtypot Posted December 18, 2019 Share You have to wash it after using it otherwise your salty sweat just sits there and corrodes it. I got it replaced under warranty and have been religiously rinsing it out ever since. Link to comment Share on other sites More sharing options...
mecheng89 Posted December 18, 2019 Share Yip, sounds unusual. But clean it every so often, just a simple hand wash in the basin after 5 or so rides doesn't take much effort. Link to comment Share on other sites More sharing options...
Karman de Lange Posted December 19, 2019 Share Hi Guys, Has anyone else encountered rusting on the Tickr belt clips? I took mine off yesterday, and noticed that one of the 'button clips' have rusted and broken completely off. The strap is just shy of a year old now, so i expect normal wear and tear, but a complete failure seems odd? Drop wahoo SA guys a email, their after sales service is normally very good, this don't sound normal Link to comment Share on other sites More sharing options...
CScriba Posted December 19, 2019 Share I normally do either rinse, or wash it with some light soap. Might give them a shout and see what they say. Thanks! Link to comment Share on other sites More sharing options...
JohanDiv Posted June 4, 2020 Share I just had my Tickr fail on me. I suspected water damage from sweat. Originally thought it's just a dead battery, but when I opened it, I saw droplets on the inside of the battery casing and a new battery didn't do anything. Super impressed once again with the Wahoo after sales service and quick response to replace the faulty unit. They're sending me a new one literally less than 24 hours after logging the issue with them! They requested that I smash the old one and send a pic as "proof of destruction" to make sure I'm not taking chances of scoring a free Tickr. When I smashed it, I found the inside looking like this.. Quite shocked that sweat could corrode the inside like this in less than 3 months! gerriemtb and Duane_Bosch 2 Link to comment Share on other sites More sharing options...
gerriemtb Posted July 23, 2020 Share I just had my Tickr fail on me. I suspected water damage from sweat. Originally thought it's just a dead battery, but when I opened it, I saw droplets on the inside of the battery casing and a new battery didn't do anything. Super impressed once again with the Wahoo after sales service and quick response to replace the faulty unit. They're sending me a new one literally less than 24 hours after logging the issue with them! They requested that I smash the old one and send a pic as "proof of destruction" to make sure I'm not taking chances of scoring a free Tickr. When I smashed it, I found the inside looking like this.. Quite shocked that sweat could corrode the inside like this in less than 3 months! WhatsApp Image 2020-06-04 at 14.57.37.jpegInstead of creating a new thread, I would like to add my voice of appreciation. I started having issues with my tickr, tried to resolve it, got great advice from Wahoo/ikhambi distribution. When that didn't help, they phoned me and told me that a new tickr is on its way. They could have tried to play hard ball regarding the warranty (my unit was on the edge of the warranty period), but they didn't. This is how you keep customers. Christian van Zyl and JohanDiv 2 Link to comment Share on other sites More sharing options...
Thomo Posted July 23, 2020 Share Quite shocked that sweat could corrode the inside like this in less than 3 months! I recently had to have a corroded bottle cage riv nut replaced which I'm convinced is the result of extra activity on the IDT.Seems sweat can cause some quick damage to metals. Link to comment Share on other sites More sharing options...
dave303e Posted July 23, 2020 Share imagine dunking it it salty fluid daily and leaving it to rust. Sweating on something is not far off. Link to comment Share on other sites More sharing options...
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