Wimmas Posted December 11, 2020 Share I live in Weltevredenpark which is just around the corner. Although I am no mechanic, I have a chain wear tool so we can check the chain wear, and inspect the chainrings and cassette for obvious wear. That will likely rule out that being a problem. Next is bearings in the rear hub and freebody. I have the tools to remove a cassette and freehub. I recently replaced my old bike's. Cost me R300. Could be something simple like overtightening the rear axle or bearings not put back correclty. R3k sounds extreme, unless they want to put in a brand new rear hub with freebody, and good ones as well! Edited December 11, 2020 by Wimmas ChrisF, Skylark and Bonus 3 Link to comment Share on other sites More sharing options...
rorydewet Posted December 11, 2020 Share Good idea I'll take the spare wheel off of my 8th bike and let wife use it sorry sarcasm not cool dont know where to get a spare wheel perhaps thats an option eagle could have offered Link to comment Share on other sites More sharing options...
DMJ Posted December 11, 2020 Share In my experience, most bike shops simply do not know what they are doing. There is a lack of professionalism and skill in the industry. Anyone can open a bike shop and hold out to be experts. There needs to be industry regulation and standards, which do not appear to exist in my city at least. The value of the goods they work on would rival many car dealerships. As well as the fees charged! It is a matter of who you are prepared to deal with. It is all rather amateurish, disappointing and expensive. Edited December 11, 2020 by Mamba T_Boss and Skylark 2 Link to comment Share on other sites More sharing options...
rorydewet Posted December 11, 2020 Share I live in Weltevredenpark which is just around the corner. Although I am no mechanic, I have a chain wear tool so we can check the chain wear, and inspect the chainrings and cassette for obvious wear. That will likely rule out that being a problem. Next is bearings in the rear hub and freebody. I have the tools to remove a cassette and freehub. I recently replaced my old bike's. Cost me R300. Could be something simple like overtightening the rear axle or bearings not put back correclty. R3k sounds extreme, unless they want to put in a brand new rear hub with freebody, and good ones as well!wimmas i hear you but shouldn't the bike shop have all those tools and check stuff and check all this stuff when doing a servicemy son is young but he hit nail on head.a good shop would have done the service checked all the rest and called me up to say we think this that and the next is broken, worn faulty can we fix itto get a bike back from a service and its worse than before is a BIG NO for mealso if customer bitches and you take bike back you better makse sure its fixed quickly, its a week now nothing done Edited December 11, 2020 by rorydewet Link to comment Share on other sites More sharing options...
Thomo Posted December 11, 2020 Share Good idea I'll take the spare wheel off of my 8th bike and let wife use it sorry sarcasm not cool dont know where to get a spare wheelA better store would probably have had one to offer you.I can't believe that EC can survive with all all the poor service reports that I've seen just here on Bikehub.I guess there really isn't any bad publicity.! Link to comment Share on other sites More sharing options...
Edereese Posted December 11, 2020 Share Good idea I'll take the spare wheel off of my 8th bike and let wife use it sorry sarcasm not cool dont know where to get a spare wheel Your son's bike that needs the suspension parts or just have a go at the freehub yourself. Link to comment Share on other sites More sharing options...
Chip Posted December 11, 2020 Share Go to Josh from The Cyclist Workshop, great guy and great service. His shop is inside Nicolas Plants, just below North Gate on Northumberland Rd. Link to comment Share on other sites More sharing options...
NotSoBigBen Posted December 11, 2020 Share 'Open a bike shop' having been down that road albeit not on a day to day basis I'd rather poke myself in the eye with a sharp stick .... repeatedly for that matter Markellis, scotty, ChrisF and 7 others 10 Link to comment Share on other sites More sharing options...
Wimmas Posted December 11, 2020 Share wimmas i hear you but shouldn't the bike shop have all those tools and check stuff and check all this stuff when doing a servicemy son is young but he hit nail on head.a good shop would have done the service checked all the rest and called me up to say we think this that and the next is broken, worn faulty can we fix itto get a bike back from a service and its worse than before is a BIG NO for mealso if customer bitches and you take bike back you better makse sure its fixed quickly, its a week now nothing doneI fully agree with you! My buddy had a similar scenario at Northcliff Cycles, however, they gave him a replacement wheel so that he could at least ride until they were able to source the required part. Just mentioning that I am able to possibly assist if you desperately want to get the bike going this weekend so your wife can ride. Maybe it is something small or a cheap part which can be sourced tomorrow and she can at least ride on Sunday. By the sounds of it you are also not going to return to Eagle Canyon Cycles. Link to comment Share on other sites More sharing options...
TheoG Posted December 11, 2020 Share I know we are not all technically inclined, but the more we know our stuff around bikes the more we can checkup on and put pressure on the LBS's to do a proper job. I still prefer to do everything myself on my bikes, only if I really have to, like for a shock/fork service I will go to the shop. Link to comment Share on other sites More sharing options...
Patchelicious Posted December 11, 2020 Share Just do a search of Eagle Canyon Cycles on the Hub Forum, top 4 threads are complaints. Link to comment Share on other sites More sharing options...
madmarc Posted December 11, 2020 Share I got so sick and tired of Kaking out LBS for s--ty service - I started fixing my own bikes - Now I only have to kakout myself. River Rat, DR ◣◢, Edereese and 8 others 11 Link to comment Share on other sites More sharing options...
Ozzie NL Posted December 11, 2020 Share Dagley’s opposite entrance to Eagle Canyon is good love2fly 1 Link to comment Share on other sites More sharing options...
King_Crispy Posted December 11, 2020 Share Go to Josh from The Cyclist Workshop, great guy and great service. His shop is inside Nicolas Plants, just below North Gate on Northumberland Rd.Don't rush to conclusions.I've had VERY **** service from him as well as parts and a bike going missing.They/we all have bad days. It's how one responds that makes the difference. So far I'm not impressed at all mikkelz 1 Link to comment Share on other sites More sharing options...
Jaws677 Posted December 12, 2020 Share I've also been screwed over by Eagle Canyon Cycles So far I've onky had excellent service from Josh Link to comment Share on other sites More sharing options...
Vetseun Posted December 12, 2020 Share I got so sick and tired of Kaking out LBS for s--ty service - I started fixing my own bikes - Now I only have to kakout myself.+10000 Link to comment Share on other sites More sharing options...
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