kallie469 Posted July 4, 2021 Share Has anyone recently bought from chainreaction cycles? The most expensive option for shipping doesn't say what courier will be used. Will it be door to door delivery? Link to comment Share on other sites More sharing options...
Unknown MTBR Posted July 4, 2021 Share Ask them directly, quickest and safest option Link to comment Share on other sites More sharing options...
ZXR Posted July 4, 2021 Share Door to door, definitely worth the extra money, you pay the tax directly to the courier Dexter-morgan and throttles 2 Link to comment Share on other sites More sharing options...
burger 555 Posted July 4, 2021 Share I have never bought anything from overseas before. Always been to scared the package gets lost in sunny SA. Link to comment Share on other sites More sharing options...
throttles Posted July 4, 2021 Share I’ve ordered quite a few times. just don’t buy clothing. Customs is a biii@@tch. ???? Link to comment Share on other sites More sharing options...
Thomo Posted July 4, 2021 Share I imagine reading that they now use DHL.? It was Skynet previously which was a bit of a lottery and not always worth the Express charge. Link to comment Share on other sites More sharing options...
TomR Posted July 4, 2021 Share I have used Chain Reaction quite a bit in the past. Their delivery service has ranged from being awesome to totally *** over the years. I have just recently completed an order/delivery process. The order was for a few small parts, and I selected the 'free delivery' option. It was shipped using Skynet, and took about 14 days to get to me. It was by far my best experience with Skynet. The communication from Chain Reaction and Skynet was good, and the package was fully traceable. I believe the more expensive shipping options are being delivered using DHL. Link to comment Share on other sites More sharing options...
warick_wrx Posted July 4, 2021 Share Was the free Skynet option delivered to your door. In the past their free service used SAPO. I would like to order in the future but want to stay clear of anything getting in SAPO hands. throttles and Sid the Sloth 2 Link to comment Share on other sites More sharing options...
TomR Posted July 4, 2021 Share It was delivered to my door. No SAPO. Just to clarify, I used the Standard Shipping option, and it cost 5 pounds. Link to comment Share on other sites More sharing options...
Chadvdw67 Posted July 4, 2021 Share I have bought from CRC twice, both times used the cheapest shipping, first time my parts came with SkyNet, it was really quick, SkyNet contacted once it landed in SA for the customs clearance, it got to my door in less than a week from date of purchase Recently ordered tyres from CRC. also the chespest shipping option, it arrived in SA really quickly, but then the courier took their sweet time with the customs clearance, it was with ARAMEX, took about 2 weeks to get to my door, wasnt a problem though as I didnt need the tyres urgently Link to comment Share on other sites More sharing options...
justinafrika Posted July 4, 2021 Share 1 hour ago, burger 555 said: I have never bought anything from overseas before. Always been to scared the package gets lost in sunny SA. Took an item from mid-west USA 3 days from payment to arrive at my local post office two blocks away from me. It took the local post office 5 days to inform me it had arrived. ¯\_(ツ)_/¯ To be fair, all the items I've ever bought from Europe and USA and Asia have arrived. Current items are taking a while though: Link to comment Share on other sites More sharing options...
burger 555 Posted July 4, 2021 Share How does one calculate the import tax? Is there a set percentage or varying factors? Link to comment Share on other sites More sharing options...
warick_wrx Posted July 4, 2021 Share 59 minutes ago, burger 555 said: How does one calculate the import tax? Is there a set percentage or varying factors? It depends on the item. General bicycle parts normally vat only. Clothes and shoes heavy import duties and vat burger 555 1 Link to comment Share on other sites More sharing options...
NickGM Posted July 4, 2021 Share 1 hour ago, burger 555 said: How does one calculate the import tax? Is there a set percentage or varying factors? burger 555 and MORNE 2 Link to comment Share on other sites More sharing options...
AllTerrain Posted July 4, 2021 Share Chain Reaction service is generally amazing. In the past few years the wheels fell off a bit when they changed delivery partners to skynet, who remained great in most other countries, but in SA, skynet might actually have been worse than the post office. I really don’t know how the local subsidiary of skynet survives. They are atrocious. CRC has moved back to DHL for some markets, including ours, and the service is once again stellar. you can order without any issues. Make sure you understand what duties you will be liable for though. Textile items (not just “clothing” are a real bitch, at 45% import duty plus vat. This includes gloves, socks, shoes I think, many bags and accessories etc). Parts/components etc are duty free, so you just pay vat on landing. So clothes are pretty much never worth it. But, shoes, even with the duties are very often worth it, compared with what is locally available. I like proper merino wool cycling gear (I order Rapha stuff often, but not from CRC, direct from Rapha), I then have it shipped to my cousin in the UK, paying UK vat, amd he then unboxes and ships it to me direct via DHL as a personal package/gift, and that way avoid paying local import duty. So far never been intercepted bY customs, but one day I’m sure I will get unlucky and will then pay the 45%……I got smoked by customs on fishing tackle sent to me as a legitimate gift a few years ago, and the local duties, based on the valuation SARS chose, my taxes were pretty much the same as the person sending the gift had paid. That one burned. Guess you win some you lose some. Link to comment Share on other sites More sharing options...
MORNE Posted July 4, 2021 Share There's a few hundred page SARS document freely available online that lists duties for everything imaginable. As mentioned already...bike parts are duty free so you'll only pay 15% VAT and then the small fee your courier charges to stand in line at customs for you...usually something close to 10%. I usually just make the paid price excl shipping cost +25%. That gets you VERY close to what you'll pay once landed. It is never more than that...so that's worst case and makes the sum easy. ChrisF, AllTerrain, RobertWhitehead and 1 other 4 Link to comment Share on other sites More sharing options...
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