NeoOne Posted May 5, 2022 Share How does one resolve an item e.g. a rear shock is advertised as 190 mm and 45 stroke and the build takes several months to accumulate all the parts. Now on the last part of the build you realize the part supplied is let’s say 200mm and stroke 55mm? Do you have recourse to say. Your part was advertised wrong or do you take the hit and sell it on? Link to comment Share on other sites More sharing options...
BaGearA Posted May 5, 2022 Share After several months i think you're on your own MORNE 1 Link to comment Share on other sites More sharing options...
Wil6 Posted May 5, 2022 Share Do you have any proof, or have you tried contacting the seller. How long is a couple of months? NeoOne 1 Link to comment Share on other sites More sharing options...
Aurora Posted May 5, 2022 Share I get the incorrect advertising part but if you didn't check it when it arrived several months ago, I think you are on your own here. NeoOne and knippie 2 Link to comment Share on other sites More sharing options...
warick_wrx Posted May 5, 2022 Share You know what they say about " assumption " ? myself included ! Sid the Sloth and FondTF2 2 Link to comment Share on other sites More sharing options...
TheoG Posted May 5, 2022 Share 25 minutes ago, NeoOne said: How does one resolve an item e.g. a rear shock is advertised as 190 mm and 45 stroke and the build takes several months to accumulate all the parts. Now on the last part of the build you realize the part supplied is let’s say 200mm and stroke 55mm? Do you have recourse to say. Your part was advertised wrong or do you take the hit and sell it on? FYI, that does look like 190 (centre to centre) to me. Are you sure you measuring correctly? Edit: What is the 4 digit code on the shock? Can be confirmed on the FOX website with that. Edited May 5, 2022 by TheoG NeoOne, Peewee1, _David_ and 2 others 5 Link to comment Share on other sites More sharing options...
NeoOne Posted May 5, 2022 Share 37 minutes ago, TheoG said: FYI, that does look like 190 (centre to centre) to me. Are you sure you measuring correctly? Edit: What is the 4 digit code on the shock? Can be confirmed on the FOX website with that. Will check in my way past bike shop. Thanks for reply TheoG 1 Link to comment Share on other sites More sharing options...
TheoG Posted May 5, 2022 Share 7 minutes ago, NeoOne said: Will check in my way past bike shop. Thanks for reply Pleasure. Also its probably 190.5mm (7.5 inch). These things do work in inches (Shite units !) 190.5 x 44.45 (7.5" x 1.75") but we can confirm once you have the FOX code. NeoOne 1 Link to comment Share on other sites More sharing options...
CdT85 Posted May 5, 2022 Share I've been done in a few times on bikehub when buying Fox shock regarding eye to eye length and stroke, but only once was it I'll intent on the seller's side. School fees payed. I will not buy any Fox shock without knowing the 4digit Tune ID. That way I can confirm the size and tune myself. (if Only Fox could learn from SRAM and print the shock size and stroke on the stanchion) Best bet is to sell it on and cut your losses if the size is incorrect. TheoG and NeoOne 2 Link to comment Share on other sites More sharing options...
NeoOne Posted May 5, 2022 Share Which 4 digits will tell us what the correct stroke and length? Thanks Edited May 5, 2022 by NeoOne Added additional picture Link to comment Share on other sites More sharing options...
RobbyB Posted May 5, 2022 Share Check the four digits on the outer casing... NeoOne 1 Link to comment Share on other sites More sharing options...
BaGearA Posted May 5, 2022 Share on that float x it should be on the front of the piggy back When looking at the shock with the piggyback between you and rest of your shock NeoOne 1 Link to comment Share on other sites More sharing options...
NeoOne Posted May 5, 2022 Share 11 minutes ago, BaGearA said: on that float x it should be on the front of the piggy back When looking at the shock with the piggyback between you and rest of your shock I checked and there is nothing on the outside Link to comment Share on other sites More sharing options...
madmarc Posted May 5, 2022 Share 17 minutes ago, NeoOne said: I checked and there is nothing on the outside In the last pic - Is the code not part of the white lettering closest to the vice Just an observation - that vice should have soft jaws when handling parts of this nature CdT85 and ChrisF 2 Link to comment Share on other sites More sharing options...
BaGearA Posted May 5, 2022 Share okay well from the pic it looks like 190mm stroke can be either 45 / 51 / 57 mm You can measure it by measuring the exposed damper shaft but the sealhead and eyelet make this very difficult to accurately measure since you're dealing with such small increments NeoOne 1 Link to comment Share on other sites More sharing options...
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