twentypointfive Posted February 19, 2010 Share Herewith a HUGE thumbs up to Jeff and the crew at Rocky mountain in Canada......both my element team frames warranteed within two weeks......two emails a few photos and VOILA.....two brand new shiny frames in my grubby little paws.......now thats service.......alot more specialised than the service I have heard of lately.... Link to comment Share on other sites More sharing options...
Zaskar Posted February 19, 2010 Share What was wrong with the original two that caused a warrantee replacment? Link to comment Share on other sites More sharing options...
twentypointfive Posted February 19, 2010 Share the 20.5 had hairline crack and the samller one had some paint bubbling up Link to comment Share on other sites More sharing options...
Zaskar Posted February 19, 2010 Share Ive got the Scandium Vertex Team, so its good to know that they have great service when it comes to warranties. Link to comment Share on other sites More sharing options...
bak2basiks Posted February 19, 2010 Share I have the Element Team as well....awesome bike....good to see the support from Head Office.... Link to comment Share on other sites More sharing options...
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