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Totalcycling - Help?


Puxi

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Hey does anyone know how one can track there parcel, Bought stuff have paid for it but email them asking for the status and no reply all the time!

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Their service is non-existent so don't stress if you don't hear back for a few days (took them 2 months to sort out a warranty replacement for a brand new derailleur that arrived damaged with a groupset because their workshop was too busy to look at it!)... Not sure about the tracking though, would think they should have e-mailed that to you.

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Phone an speak to Mike.

He will help sort it out.

Just have a conversation with an Irish speaker for an hour or so before you phone otherwise you will not understand a word.

 
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Just have a conversation with an Irish speaker for an hour or so before you phone otherwise you will not understand a word.

I agree with that! They once called me to tell me some of my order items were out of stock. It took the quite a few repeats before I even realised who was calling. It was rather like communicating with Brad Pitt's character in Snatch.

 

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