driewiel Posted September 21, 2010 Share So I am doing my tenth Shova this year. The wife decides to ride the Baby-Shova (thats the 38km ride). I entered using the mtncycling website. All is well HA.... I do not get a seeding mail, check and find that I am not entered. Despite the website entry portal accepting entry fees for both myself and my wife, it lists me as entry incomplete. I do the phone and email thing, and yes, I can enter, we can sort it all out on 15/16 October. For some reason the event organisers are unable or unwilling to facilitate entry/seeding changes during the next FOUR WEEKS, Surely as the event organiser things like this can be sorted out before registration? Surely the entry portal must warn of incomplete entry details (especially after accepting full payment) I am just completely flumoxed by the care less attitude. This will be my last Shova, quite sad as I rate it higher than the Argus, Link to comment Share on other sites More sharing options...
Starvin' Marvin Posted September 26, 2010 Share Have you spoken to Annie or Melissa? They have always been extremely heplful to me. Phone them directly. I know they will help you. I also rate shova above argus. Lickliy I'm sponsered for races so never have to worry about things like this. Link to comment Share on other sites More sharing options...
driewiel Posted September 27, 2010 Share Spoke to Annie's side-kick right off. Then emailed Anie. No joy, will go through the slog on 15 October. Link to comment Share on other sites More sharing options...
Starvin' Marvin Posted September 27, 2010 Share Jeez that is bull****. I hate doing the email thing though. I awlways pick up a phone and talk to someone. But mtn is super slack for what happened aswell. Link to comment Share on other sites More sharing options...
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