Ryan Bevan

I see that now ! and that makes 100% sense. I just wish they would have explained that to me as per the above . I was certain when i went into traction mode (before the service) the fork would also harden up but i guess I've just experienced the Mandela effect.

Message sent .

Thanks TheoG !

Collected the bike now and i only have full open or full closed with no answer as to why the traction control isn't working. I'm told i shouldn't be using it anyway. Now i need to find a new bike shop

Thanks for all the replies. I have given them the feedback and will give them a chance to fix the issue. Will provide an update once I get my bike back.

The shock was staying locked out then only fully open or fully locked. Its back with them now so it needs to be fixed.

I recently had my front shock serviced and now the twinlock lockout isn't working 100% . The repair shop said that the twinlock system doesn't really work on the cheaper shocks its only fully open or fully locked. Is this really the case ? I have a 2021 Scott Spark 970 with RockShox Judy Silver TK Solo Air.