Thank goodness I insured it, more for breakages than theft, but when your maid lets people into your house and helps them take your things... I am not sure when exactly it was taken, but I dropped the bike at home at 1500 on Wednesday 25th and noticed it was gone on the 26th around the same time, so precise time I don't know. Regardless of the insurance, I loved the bike and have only had it for 3 weeks! Please keep a look out, thx,