After reading about the Specialized Rep in the rant and rave column titled "I am speechless", I am left wondering if I have made the smartest choice with regard to bike manufacturer. I have a 2007 Tarmac S-Works Road bike- large (Gerolsteiner colour - black with blue trim), and after having an accident and damaging the forks, I received "new" forks under a crash replacement warranty from Specialized. On collection of the bike, I was shocked to see blue forks with red trim fitted to a black frame with blue trim. I tried to calm down and waited patiently for an explanation. The sales assistant explained the situation to me - in essence Specialized did not have a matching replacement fork for a bike that was a mere 2 years old. By the way, did I mention that the fork replaced under a "crash warranty claim" was a used fork. How did I know this? Well, I managed to peel the colours off the fork.........yip red vinyl applied. So after having spent well over R 100 000-00 on Specialized bikes, (2 x road bikes, 1 x mtb), I am left wondering........... why? A 2 year old bike and I cant get matching replacement forks??????????? If anyone at Specialized has a solution to my problem, please mail me or alternatively, if there is anyone who has matching forks for sale, whether bike shop owner or private person - please help. Thanks Ex-Specialized Fan
