Opinions please. Images of item attached... Purchased 2FO 2.0, from Cedar Square (JHB), after two rides at the PWC Bike Park and Northern Farm, if anything +- 60km the left front foot toe area, pinkie toe side, started coming undone. Dropped the shoes off at Cedar square and they were sent off to Cape Town. Received feedback today to say warranty has been declined. Called Cape Town Head Office and spoke to Mark who actually did a report on the shoe. No, I haven't seen the "report". The warranty was declined as a result of the shoe being caught on "something". Maybe my pedals. No matter who this is taken up with me the warranty decision won't be changed - this after Mark apologising for "I'm sorry I feel that way". One of the main points on the Specialized website is "Smooth, thermobonded upper for lightweight durability and a snag-free profile" https://www.specialized.com/us/en/2fo-flat-2-0-mountain-bike-shoes/p/134052 After close on 4 years the impact vxi have started to come undone. Totally reasonable and exceeded expectations. Thought I'd give the new and improved 2FOs a go and never expected them to make it through through only two rides. Beyond annoyed... Looking to take this further and would like to know if the wear on a flat pedal shoe - that have never been ridden anywhere near the terrain of Whistler or an Enduro event (for goodness sake Northern farm & PWC??) - is acceptable after two rides due to snagging on, maybe, my pedals (Spank Spoon); or should these be considered snagged on my pedals and be done with it? Images: Left foot "snag" image (snagless design according to the site) Both shoes - right shoe for reference Sole - still in good nick
