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  1. EDIT.... After posting this up here on the Hub, Jared (From Yeti) got hold of me and offered an SB5C to use until my parts arrived. I was able to collect the bike that week and 2 weeks later my parts arrived. I would like to thank Jared for getting involved and sorting it all out for me. ___________ I purchased a secondhand 2012 Yeti SB66 at the end of 2014. I currently have been without a bike since January (4 months!!!!) thanks to a crack that developed in the rear swingarm as well as a huge crack in the rocker link. This seems to be a problem with everyone that I have come across with an SB66... Initially my insurance company (iCycle) were extremely slow off the mark in dealing with my claim. My emails went unanswered for days and my broken bike sat with the appraiser for a month before a call was made on replacing the frame or just the swingarm and rocker link - That call should have taken a day. I also tried to contact the local Yeti Dealers right after my bike broke, they answered 2 of my mails then completely ignored all my follow up emails for 3 months!!!!! Then blamed it on moving stores, which is no excuse, it takes one minute to reply to an email from any Smartphone. Eventually iCycle got hold of the local dealers and my spares were ordered. The local Yeti dealers (Morningside Cycles) finally got me the parts last week (3months later) only to send the incorrect rocker link....!!!!! They somehow didn't know that the link for a 2012 SB66 is different from the one they sent.... So now 2 weeks after recieving the incorrect link I am still waiting a response on the arrival of my new link - I haven't even got confirmation that it had been airfreighted yet. The last email I got from Yeti was Monday (18 May), saying they will let me know when they have contacted Yeti International - It is now Friday, that's four days without a reply.... I didnt want to have to resort to posting this onto the internet - but I have been left with no option. iCycle and mainly Yeti Cycles South Africa, you guys have really done some major damage to your reputations with the way I have been treated.
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