Ok, another thread but this one can hopefully serve as a database for future fibre suscribers. I was previously on mweb ADSL and never had one connection problem or even dropping of signal. I could even pick up my wife in the road which is about 40 to 50 meters away from the modem. Earlier this year, the wife and I are cost cutting, cancelling subscriptions etc and decide we going the fibre route and netflix etc. So I do some research, all the companies I am interested in doing business with cannot provide me a service as vumatel has locked down our area and are preventing anyone else from giving them some competition. I say this because the different providers we have spoken to have told us " O, in your area only vumatel is allowed", " Vumatel does not want any other infrastructure in your area" and more or less the same for some other companies. Anyway, I need an installation of at least 40m, and alot of companies only offer free installation up to about 12m I think. So guys please check this out. We eventually settled with Mweb - Free Installation, meterage no problem is what we were told. Zyxel router is a piece of crap, I am lucky to pick up signal in the front of my house Zumatel network is unstable, keeps dropping and reconnecting. Zumatel installation team does not care how you want the installation done. They do just what they want. Fortunately MWEB rung the necks and they came to redo the installation, but now I am left with a massive hole on my lawn. I will get around to sorting it out next week, when I am on leave. We have fibre for 2 months now, and while the speeds and costs are great, unfortunately the infrastructure provided my Vumatel sucks. If you have other choices I suggest you go with someone else. Mweb kicks butt in the service department and have seen to everything to help resolve the installation issue.
