Am so disappointed in my latest suspension buy,a fox factory kashima fit 4 fork. Bought on the 26 January for some stupid amount of money after I had read a few sparkling reviews. Out the box the fork couldn't use more than 20% of its travel. So it went back and I was told that it a positive air lock had a lock and they needed to add some oil with a slightly different consistency. And the fork was returned but was no different at all. It felt wooden with no feel or confidence and an absolute lack of feedback. So it went back again. As there was Easter long wkd it understandable took 2 weeks for them to give me the new diagnosis, " I had the compression dial on the hardest setting" .Really ? that's laughable. Are they kidding me? Probably because my last ride ended with a 5 km road stint home. But I was told as I was so unhappy they have done a service free of charge and have replaced dust seals,foam rings and oil. Really why? I hadn't done more than 200 km on a brand new fork. Got the fork back and is it better ? yea maybe I suppose . Is it good ? Not by any stretch of the imagination. Is it the fit 4 an improvement ? Well mine certainly isn't in fact it borderline cr@p. Is it a pike killer or will it rival the mrp ? Not even close. I have done test runs with mates,playing with air pressure settings ,compression and rebound. Swapped bikes and set the fork for there weight etc. on the one section i rode my mates sr suntour fork. And the small bump compliance made my fox feel like a rigid. That was before I got it back the 2nd time . Now it has slightly better smallbump compliance although it still makes my arms tired , it doesn't track with any confidence and all the fork feels like it's doing is just going over the bumps with no feel or feedback. its horrible to say the least . So where to from here? I so wish I had bought a Sid or mrp loop. Instead I feel I have waisted my money. They told me that there is nothing wrong with the internals and the fork is right . If that's the case wtf? If any one else has a new fox fit 4 ,please let me know how you rate the fork or what your thoughts are on it. I am so very bitterly disappointed with the service and the product I spent so much money on. I find myself almost wanting to sell my bike. Stupid I know but am pi$$ed off and fed up. Another small gripe,I sent the fork down in the original fox box and I get it back in some make shift crappy old box. So if and when I want to sell it ?? It's just indicates that they are sloppy. I know the box gripe is anal,but I like to keep original packaging ????
