So I helped a friend of mine look for a bike after he borrowed a spare bike of mine for a while and the mtb bug bit him hard. Eventually found a very nice Scott Scale 910 for a bargain price, and he was obviously stoked. So with shiny new(ish) bike he was off to his LBS to get one or two minor things sorted out before we headed to Sabie for the weekend. He goes to pick up the bike and they charged him R120 for a bike wash, that he did not ask for?!?!? Holy crap I can get my car washed, polished and vacuumed for that price. It get's even worse, the bike was cleaner before he took it to the shop, and when they fetched it from the storage rack they dropped his bike and scratched it right in front of him. I stopped taking by bikes to shops for services long ago exactly because of this type of bull. So before I do a name and shame I would just like to get some input, is this acceptable? Do people actually put up with this?
