KevKelly Posted March 5, 2015 Posted March 5, 2015 Some services feedback... buying a bike on The Hub, a buyers experience... I would like to mention some outstanding service I recently experienced. Everyone involved went beyond expectations to deliver my new, second-hand bike from Springbok!! to Gauteng, via Somerset West!! Dr Gawie, a member of this site sold me a really great deal on a 1 year old Specialized Epic. It was in great condition on delivery and he travel from Springbok to CTN to get the bike checked and serviced before shipping. Thank you Gawie for your great efforts and follow up to ensure I was happy. Helderberg Cycle world and Specialized concept store were amazing with the lengths that they were willing to go to. They acted as a middleman, checking the bike, and then boxing and shipping the bike. When the bike arrived, it was like unpacking the brand new article! Fastway couriers... after a muddle up with deliveries arriving late, out of their control, the franchise owner left his private car at work to drive a van with the bike box, to delivery the bike to me at 9pm while out to dinner with my family! All to ensure that the delivery could be made around some difficult constraints and so that I had a bike to fit in an extra EPIC training ride! You guys were all superstars and I thank you for your efforts!! Kevin
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