Advice-Polar v800

[MrFine]

A bit of advice needed.I was mountain biking and a slight fall upon which my V800 screen got cracked like a car windscreen.Totally upset with my self and still used it for about 2 weeks.Sent it to Polar and they put in in a new casing and even phoned me if they could upgrade the firmware and put a new stap on so it will look like it comes out of the box.+/- R1000 later I got it back and very impressed with polar.

I started using it again and on my first ride it just went dead.Thinking it came back from repairs I recharged and rode the following day.The same happened and it just switches off.

Phoned polar and said I must do a factory reset.Did it and still the same.At this time polar asked me to send it back again.They had it for about a week and said there was a software glitch and they had resolved the problem.

I got the watch back and guess what it just switches off again.Gave them benefit of the dought and charged it again but with the same results,just goes dead.

Phoned them again and polar said the technician will phone back when coming back from the Cycle tour.

On phoning me the Monday he now tells me it could have been damaged electronically by my fall.

Why did he not tell me that the second time it was sent to them.

They say I should settle a claim with my personal insurance.Polar now say they will have to replace the watch in the casing.Nearly R5000 after paying already R1000.

I am quiet disappointed with Polar as I have had all their products over the years.RS800,V600,RCX5 etc.

I only bought the watch in December .

Any advice you think I should take.Thanks.