Entelect AGAIN!!!

[jmaccelari]

The latest in my ongoing saga with this load of rubbish.

 

1. Race For Victory

I enter via the Entelect web site with my tandem partner. No problems!!! Incredible! Have they finally manged ot get it right?

 

Nope. At registration, I am shunted to a separate table where the poor lady is trying to link up tandem partners. Apparently the Entelect system stuffed it, so they have to do it manually.

 

No major problem, but at least Entelect is performing as expected.

 

2 OM Classic

So today I try to enter the tandem section of the OFM Classic. I select tandems and get passed through several dozen hoops. After searching around, I finally find a button to link tandem partners. It asks me for his name and/or ID. The problem is he is not entered, so I can't get his details.

 

So I reckon maybe I need to enter myself, then enter him and during HIS entry, I search for myself and then link us up like that. Rocket science stuff!

 

So I try to complete entering myself and the web site falls over with:

An error has occurred
Please contact [url=""]support@entelect.co.za[/url] with the following information:

   * Your name
   * Your contact details
   * A brief description of what you clicked on that resulted in the error

****. ****. ****.

 

And the system then sends me an email with the subject:

MTN OFM Classic 2010 Confirmation

WTF???

Why do race organisers persist with this cr@ppy system? I reckon they must be forced

by MTN to use it...

[jmaccelari]

To their credit, Nadia from Entelect has come back to me.

 

It appears that what I was trying to do before the system crashed was correct. You need to enter the one person, then while entering the second you need to do the linking of the tandems by noticing the tandems button that appears on the top of the one screen.

 

Not linear, not obvious and not explained...

 

Let's hope they sort it out.