JayR

Stolen: Giant FullE+ 2018 When: 06/06/2022Where: , Blairgowrie, Randburg, GautengA well used XL Giant EBike. I have the required key to remove the battery.Get further details about the incident in the Stolen Bikes section.

The local Vee Tire guys also keep a couple good options in stock. They are a little wider but if you're bike can take it they are great too

I've been using these tubed and no punctures for over 10 months. Really good if you can get your hands on them. Been riding mine road, gravel, rocky single track..

Hi Nikolais I must apologize for the poor service you have received. I can understand your frustration at not having a bike for so long. I am not aware of the contact that was made directly with ourselves. We did deal with your insurer. We were not able to get the parts in any decent time frame so based on the picture of the bike we stripped a bike that was our stock. This was packaged and unfortunately spent quite a while in the store waiting to be collected. I sincerely apologise for the wrong part being sent. Once I was made aware that it was the wrong part, It was immediately ordered and will be air freighted to us. I did ask that the insurer pass on my personal cell phone number so that we could resolve this ASAP. Please don't hesitate to give me a call to discuss. We'll get you riding again as soon as we can. Jared - 083 305 8560

Hi Traverse I must apologize if you've struggled to get hold of us. I believe you've spoken to Colin and are up to date with your bike. We have 2 dedicated phone lines that will be in by the end of the week at the new store, so will post the details soon. If you need anything in the interim, please give me a call or drop me a message on 083 305 8560. Thanks

The new SB6c's are arriving early March. These things are beautiful and we can't wait to get our hands on them. If you're in Durban chat to the guys at Chainworx, they will be able to help you out with the bikes. If you're in Cape Town chat to BikePlus or The Gear Change.

SB66 Addict, this is just the kind of thing that we are trying to address. We were trying to do too many things and not doing any one thing well. These changes are allowing us to put a lot more focus towards our core brands like Yeti and really up our game in regard to stock, service, spares, warranties etc. As well as expanding the brand to other parts of the country. Hopefully we can have another try and winning back your faith in the near future.

Hi Guys Firstly a huge apology to anyone that has unresolved issues with Morningside Cycles. We have gone ahead with some big changes that happened very quickly and are sorry for keeping everyone in the dark and causing confusion. And especially to the customer for is really bad experience regarding his Seat-Post and deposit that was paid. Morningside Cycles is not closing down. We are in the process of relocating to a new store with new ideas. We are going back to doing our core brands and achieve much better experience over all. We felt we had lost our personal touch and needed to refocus again. This process is happening as we speak and our admin and customer service has gone out the window which is inexcusable. If anyone has any outstanding issues with Morningside please don’t hesitate to contact us. We have all components, bikes etc. and will do our best to sort them out ASAP from our temporary location until we are up and running again. Now that we have our new location, we will keep you up to date with where and when the new place will open. Part of our decision to do these changes is so that we can do justice to both our brands as well as service our customers in the way they deserve. Once again, we sincerely apologize if we have inconvenienced any of our customers and look forward to resolving any issues. The initial issue of the post and outstanding moneys has been sorted and we hope the customer is satisfied with our solution. Thanks Jared MSC Jared – 083 305 8560 Colin – 082 338 9593