This post caught my eye. It is not only in bike workshops but across all service industries. It never ceases to amaze me how people think that everything takes 5 minutes, and that you have to work for “free” I quote for a repair on a gate motor, and people complain about a mediocre amount, while looking inside the house junior is playing on his new PS4, the TV is bigger than the drive in screen and 2 new cars parked in the garage. Don’t get me wrong people can spend their money anyway they want too - they have earned it. But if you want the job done correct, don’t complain about the price, or get a guy from the corner who will charge you half and bugger it up - I come across this every so often and more damage was done than the initial repair would have cost.
