The gamble that did not pay off, don’t get fooled by cheap overseas prices. Placed an online order for some campy spares on 14 October 2018 online with Chain Reaction. 1) Firstly the credit card amount deducted was R1000.00 more than what the basket projected. (Probably exchange fees, slightly high for an R8000,00 purchase) 2) Paid for express shipping, wow, less than 4 days parcel arrived in SA, awaiting customs clearance. 3) SkyNet contacts me with invoice for customs clearance, paid, and... customs cleared... 4) Then the wheels fell of the bus, SkyNet did not deliver, would not provide details of where to collect, carried on being vague on returning email corrospondance. 5) Order Cancelled due to non delivery, almost 1 month of trying to resolve this matter, and having to resort to social media, I might be refunded, while the package still has not left South Africa on its return journey to the UK. 6) Will lose even more on exchange fees again on my refund. 7) it’s up to me to claim my customs duties back from SARS as the parcel was delivered to SkyNet SA(Which has made not effort on their side to assist with this matter, had to get SkyNet International involved) Will I ever buy from Chain Reaction again? NO Would I recommend them. NOT even to my worse enemy. Beware of getting fooled by supposedly cheap online overseas sales. It’s like playing the lotto. I’ve seen more complaints from South Africans purchasing from them, than happy customers. SkyNet = INCOMPETENCE
