boesman88

Take it you had some bad experiences with Shimano gearing. Sorry to hear that. And by the way, mr(s). ABrooks comment re “using epoxy” is simply unacceptable too - please give him an equal amount of lip. ????

What is also often overlooked is whoever assembles the bike in the first place at the shop when it arrives in boxes often does it quickly-quickly... issues like lubrication, over/under tightening etc occurs WAY too often only to be discovered way down the line. On my first service (at around 120 hours if that) I had a failed hub bearing - failed as in seized solid. In fact when I removed my rear wheel the casette practically fell off the XD hub cos the securing nut was not torqued properly- leading I assume to bearing failure. During the 120 hrs I never rode thru excessive mud nor used a pressure washer once. Best solution is to get upskilled and do it yourself if you have the inclination for it- thats the only way to really know that its done right / wrong as you say.

Anyways the shop could not replicate the issue with the ‘clack’ sound, so I’ll be collecting my bike tomorrow for the last time (ever). They will ‘try’ and polish the scratch out but I’m not holding my breath. Sadly their service isnt as epic as their name suggests.

If you need filing you are using the wrong combination parts.

Some good points made here.... and yes, I guess all we want is quality professional service for the money we pay and not get ripped off with unprofessional service, being overcharged while not resolving the actual problem, damaging the bike and you having to go back 3 or 4 times to do what should have been done in the first place. On the point of being “qualified” to work on the bikes... its difficult because its not to say that having the papers guarantees quality... gosh if that was the case we would have a lot of brilliant drivers on our roads with valid drivers licenses. I guess its more a combination of skill, knowledge, experience, passion, pride and attitude that makes a great bike mechanic. Sadly you can only improve knowledge and maybe a bit of skill thru training. The rest you are born with, or not. As an aside, I should have realised my mistake to take my bike to the LBS in the first place when I saw one of their mechanics filing away on a free hub on some poor customer’s bike presumably ensuring a good fit between hub and casette... WHAAAAT??? Yes, taking a metal file and working away some metal from the free hub... this happened when I collected my bike the 2nd time. Bottom line is that this was the last time anyone else lays a qualified or unqualified hand on my bike. man I miss riding with guys like Johan Borman - he use to educate us on the intricacies of frame setup and building a wheelsetS that mr. Brandt would be proud of himself.

Spoke to the shop and informed them of the situation - their response “I dont actually know what to do. But please bring it back (again)”. Guess at least he is honest about the ‘dont actually know what to do’ bit. Lets see how this goes one last time... The worst thing is the bloody scratch - you try and look after your stuff and then some oke ignorantly neglects your bike and causes such damage to it. Makes me demi moore in.

Hahaha - oops. Not quite that much

Mtb dual suspension - Pretoria

Had/am having a terrible experience from my local bikeshop. Took my bike for a major service- they quoted me and said they’ll call if there is anything extra required which they didnt do. Collected the bike and had to pay an extra R1000 (not million :-) for the service for additional parts. Took it back the next day to sort out a problem with the shock that wasnt there before- they kinda fixed it, collected the bike again. Returned again next day as it now developed a ‘clack’ sound during power stroke. Collected the next day- ‘clack’ still there plus I got a gigantic scratch on the top tube... What do I do? Super grumpy!!

thanks guys, I was also thinking along the lines of R3.5

Hi fellow hubbers - I need to make some space at home and have a few surplus bikes to get rid off, not sure what I'd be able to get for them. Your input will be appreciated: 1. Trek 2300 Medium sized frame with carbon fork 9speed Ultegra group Rolf Vector Comp Wheelset with Vredestein Ricorso tyres Graphite stem and bars ITM Millenium seat post Includes look type pedals (not the ones in the picture) Frame has a couple of to-be-expected paint chips, rest of bike in good condition. 2. 29er Totem MTB (medium frame I think) Shimano composite groupset Disc brakes Practically new, less than 200km

Have been a happy Scott owner for many years, but its time for a replacement. Is the 960 worth buying at R13k? (New)