A cycling shop and add or detract from the cycling experience, i am sure we all have stories to tell, i share mine. 1. Take bike for a service, choose a pair of bar ends, ask mechanic to fit, he replies that he has a pair in the work shop, these are fitted foc Cycle Lab Fourways. 2. Want to purchase a pair of MTB shoes that are on special, no stock, shop will call me when in stock, i pay for these as i wan't to ensure i get them at the sale price, when i visit later to collect, the system shows that I have already collected, shoes was booked out on my cell, definitely not me, i was at work on this day, branch manager will investigate, get a call 2 days later, matter resolved, they courier the shoes to my house - Cycle Lab Lynnwood. 3. I negotiate discount on a Stratos AL 2 last week in March, tells salesman i need to think about it for a few days (needs to soft talk wife), then lock down happens, CL drops the price of Merida 120-600 by R 10 000 during lo ck down, i purchase, order is assigned to Boksburg branch, i visit to collect after lock down, it turns out size M can not accommodate a water bottel in the triangle (Merida ?), tell them i am no longer interested in Merida, want to purchase the Stratos, problem - list price is R 4 000 more than what i negotiated at Fourways branch 5 weeks ago, they call Fourways to confirm, no problem, discount price by R 4 000. Boksburg does the basic foc set up, no master bike fitter at the smaller Boksburg branch though (i have an issue with left knee pain, I call Bradley Potgieter at Fourways (master bike fitter, pro rider), no problem, come through, i will have a look. The cleat fitment turns into a complete bike fitment, walk away almost 2 hours later, fee - NIL Thank You Cycle Lab.
