Abi Schilperoort

We fully agree that transparency is extremely important. Santam is the underwriter and JaSure is a juristic representative of Santam which we disclose on the app/web, etc. to ensure transparency. We announced our partnership with Santam as an investor earlier this year. We also agree that it’s not a bad thing

Hi Chris, To answer your question, if you cover is switched off then you are not covered. However, if you require cover all the time (even at home), then you can leave cover switched on. If your cover is switched on, then you are covered against accidental damage, theft & loss. Please shout if you have any more questions or don't hesitate to email us at help@jasure.com

Hi there, why not give the JaSure on-demand insurance app a try. JaSure gives you the flexibility to switch your cover on and off, or leave your cover on, depending on your cover needs. You could load all 3 of your bikes on the app and only switch on cover when you need it. For a quick quote, visit https://quotes.jasure.com. Please don’t hesitate to email us at help@jasure.com, or start a live chat at https://www.jasure.com or on the app.

Thank you for looking us up Just to clarify, we are underwritten by Santam, not a sub-division

Unfortunately we can’t divulge specifics online regarding our fraud mitigation measures. From a customer perspective, we have a scheduling function where you can preselect days and your cover will switch on and off automatically. You can also choose to leave your cover on all the time at a competitive rate depending on your cover needs.

Hi there, We are sorry to hear that you and your friends have been burnt by other direct insurance providers in the past. If you ever want to ask us any questions, please don’t hesitate to email us at help@jasure.com, or start a live chat at https://www.jasure.com or on the app.

Hi there, Thank you for taking an interest in how the JaSure on-demand insurance app works. Our product innovation extends to include measures for fraud mitigation. For a quick quote, visit https://quotes.jasure.com. Please don’t hesitate to email us at help@jasure.com, or start a live chat at https://www.jasure.com or on the app.

Thank you for taking an interest in how the JaSure on-demand insurance app works. Our product innovation extends to include measures for fraud mitigation. Please don’t hesitate to email us at help@jasure.com, or start a live chat at https://www.jasure.com or on the app.

Hi Hulky, Give the JaSure app a try. JaSure is on-demand insurance that lets you switch on your insurance for your mountain bike only when you need it - all controlled via the JaSure app. JaSure covers against accidental damage, theft and loss. You can get a quick quote here:https://quotes.jasure.com/or download the app from your app store & add your mountain bike to get a quote. If you have any questions please do not hesitate to email us on help@jasure.com.

That is great to hear! Don't forget to use the code BIKEHUB when you sign up to get cash back. After 3 months of insuring your gear with JaSure we'll give you an average month's premium back. If you have any questions, please feel free to contact us on help@jasure.com

If you have any questions that we can assist with, please don’t hesitate to reach out at help@jasure.com.