I am the proud owner of a new Giant Anthem - thanks to Chaunce. What an absolute pleasure dealing with him. Chaunce went out of his way to source me the bike I wanted and the size I needed. Chaunce ensured that I was completely satisified with the product and in all my interactions with him he acted with integrity and an open honesty that made me feel 100% confident throughout the contract. There are many many huge corporates that can learn volumes from Chaunce in terms of customer service. I can highly recommend doing business with Chaunce. I look forward to buying my next bike from him...once i've saved up some bucks again