Well, I hope he was a proper technie. 😀 My understanding was that there was a piece he could not source due to age of shock. I'll give him a call in the morning to understand the exact terminology. If i know the size I can do some of my own research as well to understand better what my options are I suppose. Thx for the guidance though, agree that it needs to be looked at annually. (Theoretically I did, but it was a second hand bike)