So I just need to rant about my current disappointment with Titan Racing bikes.
I own one of their hardtail MTB's and absolutely love the bike. Thus I had to issue looking at them as a brand when I was searching for a gravel bike. With the recent launch of the Switch Gen 2 I was intrigued. Stock was moving fast and getting hold of a dealer with stock took some searching.
I was eyeing the Carbon Pro model as it had everything I wanted/needed on a bike. I prefer internal cable routing and this particular model had external routing. So I called Titan Racing head office before pulling the trigger and spoke to a helpful gentlemen enquiring if I can swop handlebars in future and change routing to internal routing. I was assured that it can be done as all Switch models have the same frame etc and that headset, spacers etc will need to be swopped. This was reassuring and I pulled the trigger on the bike.
Now two weeks later I was thinking of doing the modifications and surprise surprise now I'm told by the dealer I purchased from and Titan Racing themselves that such a change is not possible.
Why give me the wrong impression in the first place when I clearly asked about this? Do you really know that little about your own product?
All in all, I'm done with the @Titan Racing Bikes brand after this. Expensive lesson learned, I will sell my Titan bikes and move on.
Absolutely disgusted by this.
