Johan Olivier_2414

Hi Louis 29, I'm sorry for the Bad Luck you experienced with the Frame that cracked. This is why Silverback want to offer you a 2013 replacement and we have supplied a 2012 Frame as a Load Frame in for time being. I do thank you for your support and also Anton @ Cycle House taking such good care of you. If you want, please phone our Silverback Office and speak to me. 021 386 7777. I am aware of your case and I'm Driving to get replacement sorted ASAP. I expect the 2012 Vida 1 replacement frame here any time from the 20th onward. I hope and Pray for the winds to subside in the Cape Town port as this is Delaying Cargo at this Stage. We already Delayed by 3 weeks due to winds. All the facts I'm supplying is based on the fact that we do not expect delays en route, but at this stages delays are a factor that must be calculated in. Anton & Cycle house is directly working with the facts that we supply him and at this stage it is changing on a daily basis. Their is nothing he or us can do about it. I know it is frustrating, but some times things are out of our control and neither of us can control Mother Nature.

Hi 426, I'm sorry for the Bad Luck you experienced with 2 Frames now. This is why I do not want to Offer you another 2012 replacement. I do thank you for your support and also Fred and the Guys @ Geco Cycles taking such good care of you. I'm Willing to put my Life on the Line in saying that the 2013 frame will not fail on you. If you want, Please phone our Silverback Office and Speak to me. 021 386 7777. I am aware of your case and I'm Driving to get replacement sorted ASAP. As I stated in a other post earlier, The Replacement 2013 frames Loaded Yesterday for ZA. I expect them here any time from the 15th onward. I hope and Pray for the winds to subside in the Cape Town port as this is Delaying Cargo at this Stage. We already Delayed by 2 weeks due to winds.

Hi There, The Frames for the Customers for Warranty and some extra frames which we will be selling with 2012 Vida 1 build kit will be available from about 20th of Next month.

Hi Stefan, We have actually thought past the point of adaptors and we have made these Replacement 2013 frame to the Customers with a non Tapered Head Tube. The Replacement Frames Loaded yesterday in a Container for ZA. I can assure you it is going to be worth it Taking the 2013 frame.