Uhm new to the hub. Have been experiencing the same kind of scenario with a different hubber. Been in conversation since the 12th until 22th or later trying to buy a bike rack , given up hope with the hubber. Firstly didnt know what he is selling , " thinks it is a " and then when I asked for an actual picture I was told he would take one and send it through - still waiting... Even had my cell number to mms if chose to. If it is this difficult to buy something from somebody in the same area I don't even want to contemplate " shipping ". Can just as well go buy it from a shop without wasting all the time/energy.