Took my fiances Scott and my Diamondback to have a minor service on 18 Dec 2013 (Slip 107505). When I went to collect the bikes today 20 Dec 2013, the Scott was still dirty. Rahaan said "Come back in the new year and I will have the bike washed". I asked him why it hadn't been washed and obviously not serviced. To this he said "ag sorry man...so many bikes". It was evident that both bikes hadn't been serviced at all. How does one service and set up without first cleaning the parts? Also, the chain hadn't been replaced on my bike as requested on the job card. Cajees were quite willing to charge R300 per bike for this. When I complained further Rahaan got aggro. Serious change of attitude needed my friend. Your attitude towards customer service really sucks. People with this crap attitude shouldn't be in business.
