I am not the type to post when receiving good or bad service, but I am compelled to compliment to guys from Dial'd Bikes with the excellent service received from them so far. About two months ago I started to look for a replacement helmet for my son. He is 8 years old and does BMX and Downhill racing. I initially looked for a MX helmet, but my son does not like the D-link straps, and as such started to look for a bicycle specific full face helmet. I emailed the guys from Dial'd Bikes, and they responded that they are awaiting a shipment of 661 full face helmets. They also extended a pre-order special to me, even though the pre-order date has passed. Helmet was delivered, on all happy. Fast forward to the last weekend, and my son managed to scratch the visor on his new helmet in a post race track joyride.I emailed Dial'd Bikes for a replacement visor. Dial'd Bikes responded that they will only have stock in August, but that they will take a visor of a helmet in stock, and send me the link to purchase!!! Now, to me, this goes way beyond the call of duty that most shops will do. A big thank you to the guys from Dial'd Bikes!!!!
