Hi Hubbers I bought a new Trek Superfly FS online from a company based in Nelspruit a few months back. I'm in Cape Town. My Avid Elixir 1 rear brake stopped working last week, the lever touches the grip without any braking at all. If you pump the lever it works a bit but then becomes spongy and useless again. Thinking that the brake needed to be bled, I took it to my LBS. They were unable to fix it and suggested that the brake was faulty and that I should contact the original retailer for repair or replacement. Apparently the Avids are notoriously unreliable. I will contact the original retailer in Nelspruit tomorrow for advice but I thought I would get some clarity and advice from you learned Hub people first. My understanding is that I can take it to any Trek retailer and they will deal with the problem under warranty. Is this true? I checked the Trek website and found a number of Trek retailers. The Sportsmans Warehouse in Sunningdale is listed as a Trek retailer, can I just take it to them and expect them to fix it? Hiow does it work?
