Just have to share how impressed I am with cwcycles' online service using LiveChat.
I recently bought a Marvel Pro 900 Lumen light.
For the short duration the battery was pre-charged out of the box, the light worked great.
Had trouble to charge the battery (we later determined it was a faulty charger).
I contacted support via LiveChat, just love it how I could "chat" with somebody online in real time even after hours.
Believe LiveChat keep track of my correspondence.
After a few days we managed to resolve my issue.
THANK YOU cwcycles for the best online support experience.
Louis
