Hi Guys Not sure if this has been discussed before, couldn't find a similar topic despite searching. Anyway this is sort of a rant, not at any bike shop in particular, but more with the system I guess or the CPA. So I bought a KS dropper post and now it's defective, so it's within warranty and I want to return it for repair/replacement etc. Now apparently I have to pay the courier cost to return it to the online shop/supplier. This doesn't really seem fair to me, they should pay for it since it is a defect and in essence the problem has been caused by them. (But I did read online that apparently according to the CPA and ECT act that it is my responsibility to pay for the return). I dunno if anyone has any experience with this or 2c to share on this matter. Cheers Nick
