Giant neosgps (gps not picking up "gps" signal)

[Arnostokes]

Hi

I got a giant neosgps but it wont connect to satalite or search for it

Im not sure how to connect it because now it cant pick up speed or anything

How do i connect it to "gps"

[GHOST FACE]

Press the menu button. The press DOWN 4 times till you see GPS. Is it on or off?

Also, It will not work unless you are outside and away from any high buildings.

If that doesn't work, do a Firmware update:

Please note: these units are in a “DEEP SLEEP” to conserve the rechargeable batteries. To activate the units you will need to reset the unit but press all 3 buttons for at least 20 sec. This will wake the unit and it will be ready for you to perform the update press as detailed below.

 

Customer Service Announcement

 

 

The Giant Neos GPS has new firmware. Please advise all customers that this update will need to be added at purchase.

 

The file can be found on the Giant Global website here: https://www.giant-bicycles.com/_upload/software/NeosGPS_R16.zip

 

Download the file via a PC and unzip it. Then plug the Neos GPS into the PC using the supplied cable and copy the file across to the route directory. Once the Neos GPS is unplugged it will perform  the update install and be ready for use.

 

 

 

Edited October 20, 2021 by GHOST FACE

[Arnostokes]

Still nothing

Tried everything,see attached photo,it wont even search for signal