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I bought a new bike from FPC Paulshof and for the first service sent it in and it came back with the gears all missing their mark when shifting, worse than it was before, 2 days before I did the Duzi Mfula. I was disturbed by this so I just fixed it myself and decided I would never send any bike to get serviced there again.

 

After supporting FPC Paulshof by riding their MTB rides on Saturdays and buying spares etc there, the guys know me and would be a pleasure going there just to see what new stuff was around.

 

I go there a few weeks back and ask one of the guys to see if they could replace a spoke for me and true my wheel, the guy behind the counter says can only do it in a few days.  So I challenged him on this saying it would only take a few minutes to do so surely they could help me out. He just gives me this arrogant look that really said "I don't have time for this", so I say "Shall I just go somewhere else?" and he does not answer me so I get hacked off and suggest that he is too arrogant and must not give me his "Attitude".

 

So he then ignores me, and I ask him OK forget about truing the wheel, just get me a replacement spoke.

 

The guy just ignores me, so I say "What are you deaf now?" so he says, no I don't want to give you any of that "Attitude". He then completely ignores me. Man I could have........&*^$%.

 

So I ask one of the other lighties and he runs off and gets me the correct spoke and helps me no problem. Service with a smile.

 

I have decided not to go back to FPC Paulshof as I don't need cr@p like this.

 

From now on I service my bike myself, at least I know that the job is done and it costs me a lot less to do.

 

The other thing is I noticed the prices have like doubled since last year a Thomson stem was R798 is now like R1500, WTF! The dollar has not doubled in the last 6 months.

 

So, sorry Fritz, you guys have blown it for me.

 

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