Hi Guys,
I recently bought a new specialized evo in March 2021 and derailleur (Shimano SLX) spring recently stopped working. It was sent back to Shimano in Joburg and they said unfortunately the spring is damaged and they do not cover that in the warranty. They do not cover it as the damage is caused from the spring not getting serviced and looked after and lubed.
Just wanted to know if anyone else has had the same issue before and does that sound right?
Cheers
