Hi, Had an issue with my vector pedals, got hold of garmin on below email, following is the details of procedure followed, try it , Product.Support@garmin.com, jhbquotes@garmin.com also 011 251 9800. Good day , Thank you for contacting Product Support. You may courier your device directly to Garmin Southern Africa. With the package that you send through to Garmin, please include a note containing a short description of the fault that is plaguing the device. On that note, please include the following as well: Attention Technical Repairs.Your return physical address. Your contact details (IE: Cell phone number & Email address). If possible, please supply us with the proof of purchase for the device. In order for our technicians to verify the warranty status of your device. Garmin works with a 48-business hour turnaround time; from the moment the device reaches our head office. All fitness device come with a 12-month warranty from the day of purchase. Should the device fall out of the warranty period and is unserviceable, we will offer you a service part replacement, at a reduced price. Unfortunately, no quotation can be provided by Garmin without the device booked in. Garmin Address: Garmin Southern Africa The Mall Offices Office 802 – 8th floor 11 Cradock Ave, Rosebank, 2196 Hope you have a good day, Refilwe
