Velotex

Regarding the comments about our owner, Johnny Koen, he is an ex-professional cyclist with wins in the Rapport Tour, multiple SA Championships, the Boxing Day track event, and over 300 career victories. Beyond racing, Johnny has contributed to cycling for more than 40 years in the apparel industry, as a commentator at the Olympic and Commonwealth Games, and as an MC at 40+ cycling events each year. While he doesn’t consider himself a celebrity, we do feel the disrespectful remarks made about him are in poor taste, given his contributions to South African cycling.

Hi, we’re very sorry to hear about your experience. We would have preferred to resolve this matter directly with you over a call, but we would like to clarify a few points here. Your refund was processed on 22 August via the same Payfast link used for your original payment. We will send the refund confirmation to your email for your peace of mind. Just to avoid any confusion, Velotex has not moved premises. We’ve been at the same location for the past 25 years, though our entrance recently shifted to 1 Chatham Road. This update was communicated on our social media, website, and Google Maps. We truly value your support and hope we can restore your confidence in us. Please feel free to reach out directly if you’d like to chat further.