Zucs

Hi all I see that 2020 Epic riders are being offered guaranteed entries for 2021 with a 75% discount. Is anybody a 2020 rider that doesn't want to do the event in 2021 and would like to get their 75% back in cash? This would entail you paying the additional 25% for a 2021 entry and then substituting me, in exchange for 100% of the 2021 entry price. I would like to do the event again in 2021 and would be happy to pay full price for the entry, at the time when you substitute yourself out for me. Send me a message if you are keen.

Hubbers Wahoo has pushed a new update to my trainer and since then it seems that the “control with ANT+ power meter” function in the app has stopped working. I normally use my Stages to control the Kickr to prevent power differentials when riding indoors vs outdoors. Anybody else notice this issue? Please help! Dino

Hello Hubbers, Quick question - has anybody ever tried to hook up an S-Works Epic to a Tacx Flux for indoor training purposes? Any suggestions / advice would be awesome! I am running a 2x11 XTR drivetrain... Thanks in advance!

Good morning Hubbers, Sorry for being quiet over the past few days! I have followed the discussion on the forum with close interest and truly appreciate the effort and level of insight which each of you have put into your responses. I also appreciate and understand the arguments from both sides. This clearly is a simple issue on the face of it, that is actually quite complex when you get into the discussion a bit further. Each post raises a good point, and I agree with elements of the arguments from both sides. As an update: Based largely on the discussion and views on this post (thank you), I decided to accept the R2,000 repair quotation and went to Garmin yesterday, paid and am expecting to receive the replacement unit today. A few hours after having paid, Garmin reached out to me to tell me that they had discussed my issue further and, in light of the context surrounding the issue and the unit being so close to within warranty, they have decided to replace it under warranty. They have committed to refund me what I paid yesterday in the coming days. I must say, this wasn’t at all what I expected at the start of the day yesterday but was very well received and extremely appreciated. Starting to understand why some of your refer to Bike Hub as “Garminland”. That is impressive. Thanks again all, have an awesome week! Dino

Yep, I also had that thought but I am quite sure that I didn't

Sure - first one on a Google search... https://forums.garmin.com/forum/into-sports/running/forerunner-735xt-aa/1232753-dead-screen-after-one-year-of-using-garmin-735xt

Replacement unit only comes with a 90 day warranty - so might be in the same position in 4 months time!

Ordinarily I would agree, but given that I acquired the watch shortly following its original release, there was no history upon which to do one's "homework". Nobody wants to be unreasonable, but there also needs to be an element of good faith - if it's a known fault due to a manufacturing defect which is unrelated to user force / error, it should be rectified. It simply isn't practical to replace your Garmin watch every year...

Dear Garmin South Africa, I write this post to express my significant frustration and disappointment regarding the quality of the Garmin 735XT watch which I acquired from you 13 months ago, as well as the very poor level of after-sales support which I have received from you in the past 2 weeks. Whilst on holiday in December 2017, my Garmin 735XT watch completely died shortly after completing a morning swim (the 735XT is a tri-watch, so no issues here). Despite trying to reboot and/or charge the watch, I couldn’t get it so switch back on. On returning from holiday, I took the unit to your support centre in Rosebank and was promptly informed that I needed to pay R2,000 for a replacement unit. I find this unacceptable for the following reasons: The watch mysteriously died just 1 month after the expiry of the (very short) 12 month warranty period;There was absolutely no physical damage to the unit and no signs that the watch may have died due to the presence of external forces. As such, one can only conclude that the unit died due to a manufacturing default; andThe 735XT is known to have had a number of issues, including this one. When I booked my unit in at the support centre, your own staff admitted to me that “you don’t want to know” how many issues Garmin has been having with the watch. Furthermore, I am personally aware of two individuals who have returned the watch in the past month for the exact same reason. Upon escalating the issue to you, I was told that “there are no known issues with the Garmin FR 735XT with regards to the screen dying and then not functioning any longer” and the decision for me to be made to pay for a replacement unit was enforced. In light of the information I have provided above, not only am I aware of two individuals who returned their 735XT units for the same reason, but your own support staff made a concession to this effect. This statement is therefore clearly in bad faith and untrue. I have tried to contact you to discuss the issue in more detail via 3 separate e-mails over the past week as well as via 4 phone calls, to no avail. I have therefore had to resort to a more public forum in an attempt to escalate the issue. In closing, myself (and I’m sure many other members of the cycling and broader endurance sport community) support Garmin due to (i) the known robustness and durability of your products and (ii) the quality of your after-sales service. This has been a very disappointing and immensely frustrating experience which is totally at odds with this. Should consumers accept that the Garmin “of old” no longer exists and start looking to other brands to achieve the levels of quality and after-sales support we are looking for? Please could you contact me urgently to discuss further. You have my details, I have called and e-mailed many times. Dino

Just as an update - my toys have arrived! See picture attached. Will let you know how the fitment goes and how I am enjoying the new ride...

Will do - let's see what they say... Would be quite happy to wait and/or take and XTR derailleur instead... Sent from my iPhone using Tapatalk

Can you believe it I ordered and paid on Chain Reaction only to receive a mail from them later in the day saying the derailleur I had ordered was out of stock, so they refunded and cancelled my order! (While I lost R200 on the exchange rate in the process!) Very bleak - not sure what to do now as they won't place the item on back order for me it seems... Will keep you posted!

Thanks very much for all the extremely useful advice, insights and help on this! I have ordered and paid! Settled on the XT shifter, chain and derailleur, with an 11-46t at the back and the only difference being I chickened out of the 34t oval ring up front and stuck with the 32t (never know when you will need that granny!) Let's see how it goes... Sent from my iPhone using Tapatalk

Sounds great! I currently have XT brakes but with a direct bar mount. I think this means I will need to stick to the direct mount XT shifter? Sent from my iPhone using Tapatalk

Splat, see my final proposed config above. Any thoughts would be great??