CycleLab

This comes too late and after the irritation caused by multiple SMS’s, this may seem obsolete, but non the less, we appreciate the painful experience caused by repetitive comms, which add little to no value, and for this, we apologise. We have since resolved the issue with our mail sever and SMS portal, which includes the issue around Opting Out, and endeavour to improve the speed in which we respond to our customer feedback. From our website or social media platforms on Twitter & Facebook, you can get in touch with us and we will resolve any issues. Appreciating this is after the fact, again our apologies. We hope you were able to get what you wanted from the Sale. Kind regards, Cycle Lab

Hi, 1. Keep an eye on your email, first newsletter will be hitting your inbox soon. 2. We fitted a new notice board in reception, it has 3rd party events, trail info, upcoming events and skill class times to keep you constantly updated between monthly newsletters. 3. Open till 9pm every Wednesday night for night riding. Will be launching some member fun events that will also happen on Wednesday evenings with the night riding. Follow our Facebook and Twitter feeds as we also update and share info with our fans on these platforms. See you on the trails. #LetsRide

Glad you are Stoked with the park and had fun. We hope your daughter is all healed up and back on the bike soon. Bring her to a Free kids skills master classes every Friday afternoon 15H30 to 16H00. Nothing like getting a bit of Air on our jump tracks to help increase the heart rate.. A BARGAIN is joining our Bike Park family for a little over the cost of two visits and getting unlimited riding and loads more member only benefits. Your daughter will elevate you to a higher Super Hero Parent status. Chat to one of the team on your next visit for the membership info. Thanks for being a Fan. Cheers PwC Bike Park Team

Hi We have exactly what you are looking for in beginner to intermediate trails as well as options that you can ride as a family at the PwC Bike Park in Bryanston. We are open from 6am to 6pm every day and until 9pm every Wednesday for night riding. We have Cycle Lab Bike Skill instructors that can help with the transition from Road to MTB and get you comfortable and confident on the single track. Please come introduce yourself to one of the team and we can show you around and advise which trails to start with. Hope to see you on the trails at the PwC Bike Park soon. Cheers PwC Bike Park Team

Thanks for being a Fan. We are Stoked that you are enjoying the trails and convenience of popping in for a quick shred after work. Bring some friends and join us on Wednesday evenings for night riding till 9pm. Cheers PwC Bike Park Team.

Hi Slickandtyred, Chat to one of our consultants on your next visit to the PwC Bike Park so they can look into it for you. Individual adult membership is R179 per month for unlimited riding and a host of other benefits. Cheers PwC Bike Park Team

Good Afternoon Everyone, While we make no excuse for our genuine mistake, sometimes things like this happen. We are sorry for the inconvenience cause by this mistake. We would like to thank those out there who appreciated this obvious but silly mistake. While we are a big store with a comprehensive offering we run our business on tight margins, but not that tight. We hope you will accept our humble apology and understand that sometimes we get it wrong. Kind regards, Your Cycle Lab Team

Hey David, The Cycle Lab Club Ladies have a weekly Friday morning skills class and ride in the PwC Bike Park. All rider levels welcome. I will confirm when they are starting again in January. I think it is the 15th Jan but will confirm with our skills instructor Nicolle. She is also welcome to join us on the first Cycle Lab Club Ride on 16th January at 06H00 at Cycle Lab Mega Store Fourways. The beginners MTB group is marshalled and they come to the PwC Bike Park for their lesson and outride. Will DM you my details. Cheers Marc | PwC Bike Park

Hey Fans. The new adventure park will be open soon, we are busy testing and making a few tweaks and changes before we officially open the new section. Will post some pictures soon of the awesomeness that Flow-master Hylton Turvey has designed and built for us. We still open till 9pm on Thursday evenings. We are planning on extending it to Wednesday evenings from September. Get out and Get Stoked

Hi Bigjmeister, thanks for bringing this to our attention. Please would you kindly message your contact info and we will be in touch to understand the precise nature of this incident. We have indeed received complaints for bad service in the past and will of course be ready and willing to assist our fellow cyclists who are our customers in improving constantly and learning how we can best meet their needs as understood by reasonable expectation. We would welcome a sit down with you at Cycle Lab Fourways, should you wish to get some closure. We look forward to hearing from you directly and understandably hope you will afford us, again if you like, the opportunity to rectify this situation. Yours, Cycle Lab

Hey Fans, Next Pump Track Challenge is on Saturday 28th February. R30 entry fee Entry fees are used for prize money. Free park entry from 16H00 This will be the first of a series of races for the year with prizes at each event and a final prize for the series winner which we will confirm in the next few days. Full communication will be sent out shortly on the full series. You can also come practice on the pump track (free entry) during the week if you are entering the challenge. If you use the trails, you would then need to pay the entry fee. Right Let's Ride.

Hey Fans, All our Pump Track signage and rules are up. Perimeter boards are in place limiting to a single entry / exit point and directional signs are up to control the flow. A marshal manages the track during the busy weekend periods. We are super Stoked with the results and hope you will pop around to come see all the awesome changes and get some practice in for the upcoming Pump Track Challenge. Next Pump Track challenge is being held on the 28th Feb, R30 entry fee to compete and the entry fees go towards prizes money, including additional Cyclelab and PwC Bike Park vouchers. Practice starts from 16H00 and competition from 17H00. Free park entry from 16H00 for riders joining us. Get Out and Get Stoked.

Hey Fans, To answer some of the last few questions and comments. We have removed all the black lines to increased the trails so more riders are able to enjoy the full park experience, the designs developed by Hylton Turvey increase the flow but also the technicality the faster a trail is ridden. We have taken out the gap jumps on old zombie trail but are planning on adding in a few new features similar to the wooden jumps and table drops on the new green mile blue line. Most of the park is open, Canyon and the two wetlands trails are closed this week while we repair bridges and link the old Canyon trail into one of the wetlands trails. This trail will be open by the end of this week. The third wetlands trail has been closed entirely. New trail entrance and exit signs and, route markings will be installed over the next few weeks. Safe riding.

Hey Airborne Darren, Great riding with you yesterday and thanks for your visit. Super Stoked that you enjoy the new trails and the direction that we are taking the park. Safe riding. Marc